How to use basic auth credential type in ServiceNow discovery?

jack33
Tera Expert

How to use basic auth credential type in ServiceNow discovery?

6 REPLIES 6

Hi Sohail, 

 

Yes, it is in fact, storage we're attempting to discover - Cohesity Cluster systems. They utilize a serverless discovery pattern and utilize a rest API call to these systems. The documentation states to use Basic Auth creds in the setup of the credential alias and it worked with local creds but now we're attempting to use domain based creds to make it a bit more streamlined and no matter which format I put those domain creds into the Basic Auth credential setup it doesn't work. 

Harish Bainsla
Kilo Patron
Kilo Patron

Hi follow these steps

  • Navigate to "Discovery" > "Credentials" in your ServiceNow instance.
  • Click on "New" to create a new credential record.
  • Choose "Basic Auth" as the Credential Type.
  • Enter the Username and Password for the Basic Auth credentials.
  • Optionally, provide a Name and Description for the credential.
  • Save the credential record.

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