Good morning, Forgive me as my knowledge of VM administration is limited. We are looking for the best way to associate user records with their allotted VM Pool / Type to use in an operational scenario. In other words, we'd like the Service Desk to k...
Why do Remediate Duplicate Tasks show an Active=true status, even when Closed Complete? After I remediate a duplicate, and the task gets set to closed, I find myself having to go back and manually set the Active status to false so that it doesn't...
The usage of Dependency type (ngbsm_script) in Dependency view is unknown.It says that you can generate custom views, but for example, is it possible to do the following? example)・If an incident is linked to a CI, the corresponding CI will be display...
How do I clear a servicenow instance to start over SNIP - Import CMDB Data?
Hello, I am trying to perform task 14 of Configuration Management Database (CMDB) Fundamentals and in this task it solciitates that: REQUIRER:Being part of the Cloud Dimensions CMDB implementation team, you have the task to perform the following:- Fr...
I Need to check in a business rule, if there are Cis certified with Empty attributes on Certification task. Where is this information for each CI and its certification status stored at?
I have been unable to create a CMDB Health Compliance audit rule to verify if laptops have SentinelOne anti-virus installed. Our CMDB does show we have laptops running the Sentinel Agent. Under CI Class ManagerUnder Certification TemplateUnder Cert...
TeamI need help again...Need to create a database view with the following tables. Can you provide me with where clauses?  cmdb_rel_cicmdb_ci_business_appcmdb_ci_business_capability Thanks againHope to see you at Knowledge 25
Hi Team, Could you please share the steps to enable Intergration HUB in my lower instance for testing purpose? and please also share more insights on this if it would be helpful for me to learn.
"We are supposed to delete 10 lakh records per day (since we have 10Cr+ unwanted data) from the cmdb_rel_ci table, but this is generating a large number of entries in sys_audit_relation, sys_audit, and sys_audit_delete tables approximately 3 times th...
Hi,In incident form I want to restrict the users from using templates when the Business service state is retired.Can you please help me with that, Thanks  
Hi everyone,I'm experiencing an issue with the Problem Record page in ServiceNow. When I open the page, none of the System UI actions are working. Specifically:I cannot right-click on the grey area to get the option to save.I cannot access any of the...
A user has asked if we can add filters to the Map Filter found in the Unified Map. Specifically, they'd like to filter out any Application Service which is not Production.
We keep revisiting the conversation of who owns "shared" data. We are tagging everything we can but when it comes to things like databases someone always refers to it as a shared database. One approach was to "assign" it to the application that the d...
Hi all, I want to know how data gets created into CMDB through SCCM integration is there any particular user to perform this action or directly data enters. Because i have to write a condition whenever the data gets created by the SCCM the Assets St...
