Hi I created a script include, where by i try to put the result of my business_service.u_moa_sponsor value. I put it in a bracket "u_moa_sponsor: [],"here is the code : else if (lineCond.startsWith('business_service.u_moa_sponsorSTARTSWITH')) { ...
I have installed the mid server on client network but not appearing in our instance, what could be the possible reason.
I need to create 100+ Dynamic CI's and we are using an approach given to us by ServiceNow support. This involves creating a CMDB Query Builder, then create a CMDB Group that uses the CMDB Query Builder, and then create a Dynamic CI using the CMDB gr...
Hello, We have several IPs that we need excluded from discovery scans that are still being scanned during our discovery schedules. I have also added these IPs to our exclusion list of our global discovery range set and they are still being scanned. H...
Hi All,I deleted the relationships in cmdb_rel_ci table, but somehow its recreated I don't no from where its creating, please assist me on this. ThanksTanushree
The CMDB Health Dashboard has been redesigned in Xanadu and moved to the CMDB Workspace, enabling ServiceNow to iterate more rapidly and improve the dashboard. In this article, I'll explain the new scoring system with an example dataset. Key changes ...
The sn_getwell_app_svc_missing_biz_app table we use for the "Application Services Missing Business App Relation" Analytics Hub report is including retired Application Services in its calculations. We'd like to know how the sn_getwell_app_svc_missing_...
In catalog item in portal settings if i select submit, i am not able to see it in catalog item ui but i am able to see that in service portal .Condition is i need a submit button if i select that i need a report generated in other page How to fix th...
Hello All,We have to implement Infoblox integration with servicenow.Has anyone work on this integration.Could you please share steps how to implement Infoblox Integration with servicenow. Any and all help greatly appreciated!Thank you
The number of installations and licenses in the Software [cmdb_ci_spkg] table are not being updated.Which record do I need to update to edit the numbers?I'd like a system that can subtract the number of licenses when linking configuration items and s...
Hi, I want to insert/update record from Staging table of robust transform map to two target table.I have two target table: tableA and tableB.To update the record in tableA, I have fieldA in staging table.To update the record in tableB, I have fieldB ...
I need to be able to report on servers running databases - (including the DB instance names) that are attached to an application Service. But, because of the relationship being upstream (RunsOn::Runs) I run into an error where it says - Error Parsing...
So I just ran across this page which says, in part, Service mapping functions in real time, automatically updating whenever any aspect of the infrastructure or its components change. With reliable, real-time data... But as far as I can tell, Service ...
Hello!! I'm looking for some help here, We are using map indicators on our service map to show for example incidents related to a CI, by default it shows Number, Priority, Configuration Item, Short Description, State and Assigned to, but we want to a...
