I am trying to create a relationship between Class A CI and Class B CI via data received from source. I have created a JDBC connection by passing a SQL query to get the data from source database. I've also created a Robust transformer to transform t...
Currently, network stacked switch discovery is not populating the correct model id. We want to use OID 1.3.6.1.2.1.47.1.1.1.1.13 to discover correct model id. We tried to discover switch with this OID but it failed with the following error - Post-sen...
Hi Team, please suggest how to display ABC which is dropdown of Test choice (custom attribute) on the banner instead of Server as shown below
Hi, I was after some suggestions on how to provide a service for ordering consumables held in a stockroom.We are setting up a stockroom with lab consumables. Various labs require access to see what stock is available and then wish to submit an order...
Hi,i have custom fields (u_source,u_ci_owner_responsible,etc....) now i need to hide this fields in form view,list view,workspace view for all cmdb_ci tables and cmdb_ci child tables
We are using CMDB Workspace method to create CMDB Certification Tasks. So we created the Certification Policy and we are thinking of scheduling on a periodic basis. So here's my question: How can I can I create a report filter that only looks at the ...
When I'm looking at a CI that is flagged as a duplicate, I get a banner at the top indicating it's a duplicate and what it's a duplicate of. Is there a way that I can get to the associated De-Duplication Task from a duplicate CI? Alternatively, is th...
Confused! which product to use for CMDB audit or compliance? ServiceNow provides following pluginsDesired State Certification (com.snc.certification_desired_state)Activate: Architecture Compliance (com.snc.architecture_compliance)Activate: Data Certi...
Even after configuring the health inclusion rules, completeness, compaliance & CORRECTNESS also 3c's dashboard is not populating the score. Please find the screenshot below for the error I'm facing. thanks!
The "Orphan Relationships" report on the CMDB Relationship Health Dashboard shows "Failure threshold reached," even though the metric is set to the maximum available value. I also created "glide.cmdb.health.max_failure_threshold" and set it to a high...
How are you classing this? The ZDLRA is an engineered system for data protection of Oracle databases. Parts of the system are non-discoverable, and it's been a struggle to figure out how to accurately capture the entity in CMDB. I'm thinking of some...
Folks, Our org want to implement CMDB Datamanager , and want to proceed if there is not financial investment not involved. Please let me know if we have to pay for any plugin purchase to implement the same? Regards,Srinivas
Currently ,the ETL process syncs asset tags from third party to ServiceNow. For certain classes like Kubernetes clusters, it matches only on name, but the Identification and Reconciliation Engine (IRE) needs both name and correlation_id. Since correl...
Hi everyone,I'm working with the CSM/FSM Configurable Workspace and trying to deactivate or remove the "Business Location" tab that appears on the record page.This tab is not a Related List, and I haven’t been able to locate it within the UI Builder ...
Hello all, I have configured CMDB Health Dashboard.Here, I have a query on percentage showing up on the Completeness, Correctness and Compliance.I have configured Completeness and Correctness as of now.So, I have created Health Inclusion rules on Ser...