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move a manually created service map from one instance to another

How can we move a manually created service map from one instance to another ? Is there any way to move a manually created service map from one instance to another using any configuration rather than bulding the service map in each instance separately...

Rupam_P by Tera Contributor
  • 316 Views
  • 2 replies
  • 2 helpfuls

Discovery

Is there a tool which can take a list of IP addresses and provide a list of CIDR blocks which will cover them all, but with no block greater than 1000 addresses?  ChatGPT gave me a Python script, but I was hoping for something more runnable.   

Differentiate Application Server and Database Server

I need to populate the List of Application Servers and Data base servers on change of Application Name . We have a field called "sever type"  with dropdown "Application server  " , " Database server . If end user selects application server we need to...

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Resolved! Discovery of empty AIX Server

Good morning all, We are currently experiencing an issue where Discovery is creating an empty/unknown AIX server that should not be picked up.I run discovery on 10.5.250.201, and successfully pick up the UNIX Cluster, IBM Frame, and two AIX servers.'...

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Automate a SNOW report

Hello, I have 2 questions:For the first- I send a daily morning report that is exported from SNOW and emailed to a sister team. I was wondering if there is a way to automate this process?For the second - My team works through a list every morning of ...

MLeach by Kilo Contributor
  • 1421 Views
  • 6 replies
  • 2 helpfuls

Mandatory fields in CMDB

Hi Team, I have a small doubt, i have a dashboard called internal control Model, where i can see many fieldsNow coming to the point, when i open any Server/CI ID i can see this field "Admin FQDN"  i can make this field mandatory, by configure Diction...

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Rajesh77 by Tera Contributor
  • 580 Views
  • 3 replies
  • 0 helpfuls

Mid Server Issues

Hi,When I am trying to restart the GCP mid server then it will throw 2 errors in ServiceNow.1. MID Server failed to upgrade2. Reinstall Service verification was failed during MID Server upgrade. It is possible that a required service re-installation ...

Niks3562 by Tera Contributor
  • 1855 Views
  • 8 replies
  • 1 helpfuls

Vulnerability Management and CI ownership

Hello All, Need help on understanding the ownership management on CIs when it comes to managing VR/ OR how are you managing it.Our SN instance is integrated with Tenable for vulnerability management.How tenable works is clear to us:If the scanned CI ...

mamtameshra by Tera Contributor
  • 601 Views
  • 2 replies
  • 0 helpfuls

Creating Data Certifications for non-CMDB tables in Data Manager

Hello,  My organization is trying to use the Data Certification policy in Data Manager for non-CMDB tables but we're seeing a few issues. We're not able to load the list of tables into the Table drop down on the Data Filter tab (see screenshot). We a...

Don Hall by Tera Contributor
  • 863 Views
  • 5 replies
  • 3 helpfuls

CMDB Data Manager Advanced Policy Rules / Conditions

When creating a data manager policy we can select CI attributes to build a condition that identifies CIs in scope for auto retirement. However, is there a way to build a policy using more complex conditions? For example, lets say we want to identify ...

PG2 by Tera Expert
  • 1962 Views
  • 4 replies
  • 1 helpfuls

Resolved! Cohesity discovery prerequisites

Hi Team, I checked the servicenow documentation and found they have added cohesity operating system pattern in discovery pattern and service mapping plugin . i have upgraded the plugin and i can see in servicenow pattern cohesity pattern got added. i...

Community Alums by Community Alums  
  • 3157 Views
  • 17 replies
  • 4 helpfuls