Impact of changing cmdb_ci.business_criticality field from string to choice?

marloii
Tera Contributor

What are the impacts of changing cmdb_ci.business_criticality field from string to choice?

Currently, it is a string field with OOTB configured choices.
Thanks for the help.

3 REPLIES 3

Nilesh Pol
Kilo Sage

@marloii 

Primarily if you update it choices, then alters the underlying data structure in the database. 
for an instance, changing cmdb_ci.business_criticality field will impact all child tables.
 

Maham Tahir
Mega Guru

Hi @marloii

 

I don't think so you're going to face any negative impact on this, existing string values will continue to display correctly if the new choice list matches them.

 

If you find my response helpful, mark it as helpful and accepted solution.

 

Regards, 

Maham Tahir.

Tanushree Maiti
Kilo Patron

Hi @marloii 

 

Altering any field type is strictly not recommended.  In Cmdb_ci_service, OOB business criticality field is dropdown with following choices.

TanushreeMaiti_0-1776068065200.png

 

Note: OOB there is no  String business criticality field is associated with . Could you please check your instance and confirm whether String business criticality is custom field?

 

Refer: https://www.youtube.com/watch?v=mwFIBmTyYcQ&t=405s

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
This is a CSDM discussion, Mark Bodman and guests address the topic of Business Criticality. We explore various areas of the CSDM model where Business Criticality is used, tradeoffs for taking alternative approaches, and some of the more more advanced use cases in a CSDM context. Here is a ...