Integration with Microsoft SCCM WITHOUT connector "Service graph connector for Microsoft SCCM"

Sulabh Garg
Mega Sage
Mega Sage

Hi All,

 

Please let me know if we can build the integration with Microsoft SCCM & ServiceNow to pull the data from ServiceNow in CMDB.

I understand it can be easily done from Service graph connector for Microsoft SCCM, However client does not want to do it with connector due to some license restrictions.

 

Can someone please guide me how to start the integration without connector, I just wanted to understand if someone has the same use case and how the integration was build without connector and what challenges you have faced.

 

Thanks in Advance.

 

Please Mark Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg
1 ACCEPTED SOLUTION

Be mindful that we do not recommend importing CI data directly into tables, as this will bypass the identification and reconciliation rules for CI's that prevents duplicates, and will bypass multi-source feature if enabled as well.  All Service Graph connectors use IRE, so this consideration and using IRE is built-into them.  IRE documentation can be found here.
The metrics this will negatively impact is provided in the Data Foundations Dashboard, as hi-lighted below.  The Data Foundations Dashboard can be downloaded from the store as well.  Here is a video overview if you are not  aware of this critical feature to gauge your data management practices and quality.

MarkBodman_0-1677875132940.png

 



 

There are a few health metrics associated to this problem that will start to show up and negatively impact your health scores.  

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21 REPLIES 21

CMDB Whisperer
Mega Sage
Mega Sage

Microsoft SCCM Service Graph Connector is free.  Not sure why there would be any license restrictions there.


The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.

Hi @CMDB Whisperer - Thanks for your reply, I am aware that this connector is free of cost, However when you click on the View Dependencies and Licensing Requirements

of the store link, Please see Below screenshot of dependencies of the store connector and in my case client does not have the entitlement of the dependent plugin (Highlighted in YELLOW in below screenshot). And it seems client does not want to purchase the entitlement of this dependent plugin.

Can you please suggest?

 

SulabhGarg_1-1677872576425.png

 

Please Mark Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

That's free too.  And pretty sure it's installed by default.  And if not, it will be when they install SGC for SCCM.

CMDBWhisperer_0-1677873993677.png

 


The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.

Mark Bodman
ServiceNow Employee
ServiceNow Employee

The SCCM Service Graph Connector is the ONLY connector that has no license requirement. There should be no reason not to use the connector.  Note the Subscription Required section in the store for the connector: Store: https://store.servicenow.com/sn_appstore_store.do#!/store/application/9a2ce8f60f80001067ae409dc4767e...