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IntegrationHUB ETL is creating duplicates

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victor21
Tera Guru

‎07-12-2023 05:27 AM

Hi Listers,

I am trying to use IntegrationHUB ETL - Import application to load some data into the CMDB from an Excel file. I see that when I run the Import multiple times I get duplicates in the CMDB - seems the application is not using IRE as documented. I enabled IRE logging but did not get any entry.

Can someone enlighten me unto what I am doing wrong or how to debug?

 

Thanks & regards,

Victor

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pratiksha5
Mega Sage
In response to victor21

‎07-12-2023 09:20 PM

HI Victor,

 

I think you are not using the correct integration hub ETL. 

 

Screenshot 2023-07-13 at 9.47.58 AM.png

This is the integration hub (above image)

 

Screenshot 2023-07-13 at 9.48.57 AM.png

Screenshot 2023-07-13 at 9.49.34 AM.png

You need to use the one under configuration. 

 

Let me know if it helps. 

 

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victor21
Tera Guru
In response to pratiksha5

‎07-13-2023 11:16 PM

Hi Pratiksha,

Thanks, this worked fine!

 

//Victor

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pratiksha5
Mega Sage

‎07-13-2023 11:17 PM

I am glad it helped. Please accept the solution and close the thread. 

 

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