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Creating multiple records Instead of creating one.

Hello all, After we do service-mapping in CMDB, We will save the view and it will be saved in the Map Views (ngbsm_view)So, once I save the view, usually I will also save the same for the owned by of the business application.So, now I have written a ...

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Lucky1 by Tera Guru
  • 1348 Views
  • 6 replies
  • 2 helpfuls

CMDB Data Certification: CMDB Workspace vs Legacy

Hi All,First of all, I miss the legacy Data Certification functionality, but, we must move on with the times. In the legacy application, I was able to easily report on Failed attributes via the cert_element table, however, even though I can locate th...

TrishP by Tera Contributor
  • 1467 Views
  • 2 replies
  • 2 helpfuls

Resolved! Ensuring Consistent Mapping Across Multiple Services

Question: Is there a way to update a list of related service offerings in one place and dynamically popular these relationships across multiple services?  Background: I have a primary service for general support. It is regularly updated with mapping ...

CD4WG by Tera Contributor
  • 617 Views
  • 1 replies
  • 0 helpfuls

Resolved! Using On Demand with Data Manager

When creating a certification or attestation in Data Manager in CMDB Workspace using an On Demand schedule, where does one go to execute it?

DonnaOlsen by Tera Expert
  • 1771 Views
  • 5 replies
  • 2 helpfuls

ServiceNow and Qualys integration records mismatch

I’ve integrated ServiceNow with Qualys to sync server data using a graph connector. However, I’ve encountered a discrepancy: the CMDB server table in ServiceNow contains around 4,000 records, while Qualys only has 2,270 records. Additionally, I’ve ve...

karthikdsp by Tera Contributor
  • 930 Views
  • 4 replies
  • 0 helpfuls

Creating a relationship using After Script via IntegrationHub ETL

I am trying to create a relationship between Class A CI and Class B CI via data received from source. I have created a JDBC connection by passing a SQL query to get the data from source database.  I've also created a Robust transformer to transform t...

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ManasiC by Tera Contributor
  • 1072 Views
  • 4 replies
  • 1 helpfuls

Issue with Network Stacked Switch Discovery

Currently, network stacked switch discovery is not populating the correct model id. We want to use OID 1.3.6.1.2.1.47.1.1.1.1.13 to discover correct model id. We tried to discover switch with this OID but it failed with the following error - Post-sen...

Using consumables list for ordering

Hi, I was after some suggestions on how to provide a service for ordering consumables held in a stockroom.We are setting up a stockroom with lab consumables.  Various labs require access to see what stock is available and then wish to submit an order...

IreneBest by Tera Contributor
  • 1218 Views
  • 4 replies
  • 1 helpfuls

How to use CMDB Data Management Task Policy Execution ID?

We are using CMDB Workspace method to create CMDB Certification Tasks. So we created the Certification Policy and we are thinking of scheduling on a periodic basis. So here's my question: How can I can I create a report filter that only looks at the ...

jimmillet by Mega Guru
  • 1269 Views
  • 2 replies
  • 0 helpfuls