IRE engine is not working in on before transform script (ignoring all the record )

[Raghu65]

We did not have any issues in our lower/prod environment using the IRE traditional transform strategy for the last few years.  We came know about the IH-ETL and we installed this in our lower/prod environments (July 2025) and later came to know about our vendor is not compatible with the RTE transform.  Now the records or not getting inserted or updated and getting this message "Row transform ignored by onBefore script" in our lower/prod environment does this mean it's using the RTE instead of IRE and causing the issue.  If RTE is causing the issue, can we un-install this to resolve the issue.

[Niklas Peterson]

Hi @Raghu65 ,

Transforming data using IRE works well with both traditional transform map (trough script) and RTE. With that said, the structures are different so a script made to run as onBefore on a Transform map will not work for RTE. The Robust Transform Engine uses IntegrationHub ETL for that.

There is also no conflict between the traditional transform map through a Import Set and a Robust Import set Transformers. They work in independent of each other.

Looking at the screenshot I see no involvement of RTE in process of ignoring the records. So I would say it's either something with the onBefore script or IRE is not finding anything to update.

Regards,
Niklas

[Raghu65]

Thank you @Niklas Peterson for the information — that makes sense.

I also wanted to get your perspective on CI Class Manager specifically for the Server classes. When IH‑ETL is installed in our lower and production environments, does that installation update or modify the CI Class Manager Identification & Reconciliation (I&R) rules in the platform?

The reason I’m asking is that I’m seeing some UI changes in CI Class Manager, along with upgraded or expanded functionality. I’m trying to determine whether these changes are associated with:

1. The platform family upgrade,
2. The IH‑ETL installation, or
3. A combination of both.

If you have any insight into whether IH‑ETL impacts the I&R rules for Server-class CIs — or if these changes are strictly due to the platform upgrade — I would appreciate your suggestions or comments.

Thanks again for your help.

Regards,
Raghu

[Niklas Peterson · Accepted solution]

Hi,

IH-ETL does not modify Identification rules.  Installing the latest IH-ETL version did not modify and (from what I can tell) no changes were made to the CI Class Manager either. 

The CI Class Manager is such a fundamental tool that I doubt that indiviual plugins would modify it's functionality. I can't be certain but I would assume that changes to the CI Class Manager is due to Platform family upgrades.

When it comes to the Server class identification rules, there are no specific out of the box rules on that class level. The class inherits the Hardware rule. In my instance that rule has not been updated since 2015.

Regards,
Niklas