Jamf Error

[wildturkey07]

I recently installed the Jamf Service Graph Connector in our DEV environment. I have a new set of credentials that we created for this. They allow me to log into our Jamf instance. When I set up the service graph connector and run the "Test Load 20 Records", I receive the following error message: org.mozilla.javascript.JavaScriptException: Error: Unable to make a connection to JAMF API call. Please check your credential configuration. Check system log for more details. HTTP return status code was -1 (sys_script_include.3fa7da3673b210104ae4b41afaf6a727.script; line 57)

The credentials are correct and I have tried setting up the Service Graph Connector as Jamf Pro API and the Jamf Pro 10.35 or Higher option selected and I get the same error message on either one. Any idea of what I am doing incorrectly or has anyone came across this issue?

[calebgardner]

We are having the same issue but found out this is probably because Jamf Pro API Basic Authentication was deprecated. Here is a KB Article that should help resolve the issue.   https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1642596