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Forum Posts

CMDB - Orphan Rule

As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those se...

Dependent CI and Orphans

Hi, In the CMDB CI Class Manager a Class may be defined as a Dependent Class, which means that CIs from this class must be related to an another class as defined in the Dependent relationship. In the CMDB Correctness dashboard,  the scheduled job " C...

Amar_Be by Kilo Sage
  • 721 Views
  • 3 replies
  • 0 helpfuls

Track updates to CIs in CMDB Workspace

What is the best way to track changes/updates to CIs on the CMDB Workspace for CMDB admins?  Our users are currently looking at using the Comment field, but that is an open text field and can be accidentally wiped out at any time.  They are wanting s...

Sara3 by Giga Guru
  • 590 Views
  • 2 replies
  • 2 helpfuls

Looking for best practice on CI staleness.

Hello all,I am seeking some best practice guidance and advice. We are considering automating some of our staleness rules for our Configuration Items (CIs). I am currently evaluating the possibility of building a flow or sub-flow to manage this proces...

Can we provide path for Put File operation in Patterns?

I am trying to figure out a way to deploy a file on a specific target path on a Linux server. However, put file operation doesn't allow us to pick the target. Does anyone know how to achieve this either using put file operation or some other way? App...

RK25 by Giga Guru
  • 316 Views
  • 1 replies
  • 0 helpfuls

Field status change

Hi team i have a filed called "No discovery justification" when i click on that i can see many options i want select one particular option called "classify undiscovered version" Since there are 1K+ servers its not possible to change it on form using ...

Rajesh77 by Tera Contributor
  • 457 Views
  • 4 replies
  • 0 helpfuls

CMDB

End User Computers at the Corporate level are imported manually as the PC is purchased. Once the PC is imaged and assigned to a user, automation tools are providing data to the CMDB. However, duplicate entries are being created. We need the IRE to ma...