I need some help on ACLs for the CMDB.Currently, the three OOB ACLs (create, write, and delete) have required roles set for asset and itil. We would like to do the following for CIs by using ACLsRemove create and delete for users with the ITIL role ....
how category and subcategory values are populated, if the data load is manual and or via any integration?
Hi,How the category and sub-category values flow in CMDB perspective (type is string, not choice)?Thanks in advance.
Hi IntergrationHub ETL Superstars, We've built an IntegrationHub ETL application that pulls data from a legacy inventory system via Data source of REST (IntegrationHub) type in JSON format.One issue we have is that after class mappings are adjusted (...
Hello all I have a requirement to enhance user experience for CMDB team:When a CMDBTASK is opened from a list (such as My Work list), the CMDBTASK will open in the Service Operations Workspace by default, rather than the platform UI. Is this a possib...
While searching in the look up search of configuration item field on change record, I am unable to apply search or filter to "class" column. It appears greyed out . What is the reason behind this and how can this be made searchable?
Hi all, I am trying to add to the sys_popup view where the Computer's popup appears different from its default form.However, after creating the form layout and form section for the sys_popup view, when I look at the popup for the children table recor...
Hi Folks,We are having an issue with serial number coming from SCCM. The data for CI is coming from SCCM and stored in sn_sccm_integrate_sccm_2019_computer_id_list table. The serial number is also coming from SCCM and stored in the stagging table(sn_...
I am building an application and I want to be able to read the settings specific to a class (not individual CI data). For example; if a specific Effective Duration for a CI Class has been created I want to read that.if recommended fields have been a...
I have a Business service created. When the user open a new incident ( Ticket) and select this business service, the ticket need assign to default this incident to specific assignment group. I need to select the option in the Business service form c...
We have two fields: Support Group and Managed by Group in CMDB and other CSDM tables as well. What would be the ideal use case for both fields? For instance, whom can we assign tickets to and who will be managing that CI?
Hey experts,I'm working on cleaning up our Windows server data in CMDB and encountering some lifecycle status inconsistencies due to historical decommissioning processes not being followed properly. I've identified two main scenarios I need help with...
We have built catalog items and it has variables like Name, serial number, OS, RAM etc. Once the user submits it the catalog item, the FLOW will get executed and creates/updates the CMDB.We dont want to give direct/write access to CMDB tables and we ...
Working on Discovery fundamentals on Demand and Task to create iTunes processes classifier created then how do i execute a new discovery against 198.51.12.119
I have created some modules, but due to some arrangement issue I have deactivated all of them but still it is visible in left navigation search. Can some help me with this issue.
