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Predictive intelligence Classification model isnt assigning groups

So I am working in a Dev environment and have been able to create, narrow down my fields, and train my classification model to auto assign groups to incoming tickets. However, when I got to test it, the model doesnt seem to be working or at least the...

TuckerL by Tera Contributor
  • 260 Views
  • 1 replies
  • 1 helpfuls

Hi- ETL IRE payload modification

Hi, We are working on Robust transformation(Using HI-ETL), due to some reason we need to modify the IRE input payload after the Identification done. we tried, Execute After script in CMDB Integration Studio Application Data Source, but changes to the...

Resolved! Are "CMDB Workspace" CMDB Groups actually used anywhere?

Hello - CMDB Groups (cmdb_group) can be of one of those three types: DefaultHealthCMDB Workspace I understand and use the first two types, but when creating a CMDB Workspace group, I can't find any real use of it in the CMDB Workspace. Yes, I can lis...

JacquesClement_0-1680719969332.png

Duplicate CIs in cmdb_ci_ip_address table

Hi All, We have multiple records with same IPs in IP address table.  IP address starts with 10. or 40.  How can we know if they are duplicate records or not ? is there any other attributes to consider ? Thanks

Roopa11 by Tera Expert
  • 427 Views
  • 1 replies
  • 0 helpfuls

Resolved! UK CMDB SIG Event register page not working

HiI'm trying to register to attend the following virtual UK CMDB SIG Event (https://reg.servicenow.com/flow/servicenow/ukisigcmbdq324/event1/page/landing) on the 11th September 2024, and the registration page doesn't appear to be working. I enter all...

ajk by Tera Expert
  • 670 Views
  • 4 replies
  • 1 helpfuls