List layout in CMDB Workspace is alphabetical, how to return this to ootb?

Bart Jan Bultma
Kilo Sage

‎06-13-2023 01:52 AM - edited ‎06-13-2023 03:15 AM

I am using CMDB workspace. We are returning several cmdb table forms and lists to ootb, both in UI and CMDB Workspace.
I deleted a custom view for this table (cmdb_ci_esx_server) so in UI it now defaults to the view from cmdb_ci_server.

 

However, doing this the CMDB Workspace list now doesnt have a default anymore, and simply takes 10 collumns alphabetically (see screenshot). On PDI I would have the columns: Name, Class, Manufacturer, Location, Description.

 

alphabetical list on cmdb_ci_esx_server.PNG

 

I am trying to find where the list layout for this table is so I can move it from PDI to our instance.
I'm specifically looking at the list you get when using Conditional Search in CMDB Workspace.

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MattCD
Tera Contributor

‎03-17-2025 11:08 AM

I had this happen after a ServiceNow partner implementer, deleted the OOB default list layout for the Default view.

 

Open the sys_ui_list table and look for:

  • table = your related list table
  • parent = blank
  • view = Default view.

If there is no record, you can export the OOB record from a PDI. You will also need the associated sys_ui_list_element records for that view. Once restored it should use that layout. Alternatively, you can configure your own on either the Workspace or Default view's.

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