CMDB Health Dashboard not working
Hi All, I need your help: The CMDB Dashboard is currently not displaying any data. I have enabled all the "CMDB Health Dashboard Jobs" and also executed them. I see this:
Forum Posts
Follow on Task for data certification
Hi Experts, We have a requirement to track and close the failures of Data certification. Whenever any CI field value is failed in data certification customer requires a task to be created for the CI for the failed attributes/fields. Follow on task i...
How long does it typically take to setup and configure the CMDB health dashboard
I am looking at setting up the CMDB health dashboard, can anytime tell me how long this normally takes "start to finish"?
Resolved! How to use SNC.IdentificationEngineScriptableApi.identifyCI in scoped app
Hi Everyone, I am trying to make use of SNC.IdentificationEngineScriptableApi.identifyCI function in Service Graph connector for SCCM "Before script" for one of our requirement. But I am getting error message "java.lang.SecurityException: Invalid obj...
Avoid unwanted New CI created during discovery (Disk, IP Address)
If discovery runs we could see new CI created like Disk, IP Address, Disk partition, File System ,Network Adapter, Router Interface etc.,) this will affect the inventory and reconciliation activity. How do we avoid new CI creation for those kind of C...
In CMDB what is the difference between Doman and OS Domain attributes?
On Computer table, there are multiple Domain attributes, can anyone let me know the difference between Domain, OS Domain, and DNS Domain. Thanks in advance!
SG Tanium connector throwing error
We are trying to establish GG-Tanium connector, done all the steps but while trying to configure the view we are getting error- "SG Tanium Custom Error: Error: Unable to make a connection to Tanium. Please check your connection, credential and view ...
Resolved! How to bring data into ServiceNow through REST Step with Flow
I'm currently working on bringing VM information into the CMDB. Currently I have a REST Step Action setup within Flow Designer that is currently bringing info in. However, the data is paginated. Because I don't have Data Streams (IntegrationHub Enter...
Resolved! How to manually move an IntegrationHub ETL Transform map to another instance?
Is there a way to manually move an IntegrationHub ETL Transform map to another instance? For some reason, my update set did not capture all the changes.
Duplicate ci cleanup in cmdb
Hello, We have some duplicate ci’s in our cmdb due to manual entries. I would like to use the de-dup process to resolve them into the master ci and then delete them but I do not know of a way to manually enter them into the de-dup wizard. I have trie...
IRE reconciliation rules on child tables override rules on parent tables - how do you overcome this?
I’m looking for feedback from other people who use the IRE (Identification & Reconciliation Engine) to manage data feeds into their CMDB. Specifically to overcome an issue we’ve been having with as-designed IRE behaviour, around reconciliation rules...
Manual Upload in CMDB
We need to upload the data in CMDB manually and hence we need to be careful while uploading this to avoid any future issues. We need to decide the tables in which we will need to populate the data in ServiceNow CMDB, and hence need inputs from Servi...
SG-SCCM Removed software datasource not running
Hi Observed that after upgrade to Service Graph connector for Microsoft SCCM 3.0.6. SG-SCCM Removed software datasource import is not running even though it is scheduled & also if triggered manually using execute now. Any idea, observed similar behav...
How to add ip address for sccm (service graph)
Hi, I am unable to create "ip address" field for sccm from web service. Later i tried from dictionary entry and created the field for sccm. --- is this a correct way ?? Can i know, how to get the ip address data from sccm database into computers tabl...
Resolved! Managing Stale CIs effectively. Deletion vs Retirement
Hi, How do you personally manage your CIs when it comes to staleness? I'm dealing with an estate of circa 50k Stale CIs Do you mark them as retired or delete them, also, what is the reasoning for your choice? Does anyone know if deleting a CI act...
