Long access time when accessing the CI Relationship Editor

Li Xi Ng
Tera Contributor

‎02-21-2024 08:33 PM

Hi,

 

Has anyone encountered this issue when you are facing a long time to load the CI Relationship Editor? I faced this issue when I am attempting to add the CI Relationship on the CIs.

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2 REPLIES 2

AJ-TechTrek
Giga Sage
Giga Sage

‎02-22-2024 02:30 AM

Hi @Li Xi Ng ,

 

I have not seen this issue while accessing the CI relationship editor, Check your ServiceNow Instance performance or add more node in backend for ServiceNow.

 

You may refer the below for reference purpose.

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

 

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-22-2024 03:02 AM

Hi @Li Xi Ng 

 

Yes, if the suggested relationship is high  or the default filter is high it take time, 

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