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CMDB relationships

Just getting started with creating CMDB for a new customer.   What is the best practice recommendation when setting up relationships (Depends on, Sends Data To, etc.) between Business Applications? Should the relationship be created at the  Business ...

paschos by Tera Expert
  • 626 Views
  • 1 replies
  • 0 helpfuls

Service Mapping boundary

I have multiple DB's showing up on a Virtual Server for an application map.  How do I exclude the DB's that do not relate to this application?  

DwayneRiden by Tera Contributor
  • 511 Views
  • 2 replies
  • 0 helpfuls

Deletion of Mass CI in CMDB

Hello All, Got a requirement for mass deletion of CI with number 42 k CIs.Please help us with a script to delete this CIs and the condition is discovery source is empty.Anyone please reply as it a bit urgent.

SSO - Single Sign On as a CI in CMDB

Has anyone has ever tried to manage SSO in CMDB? I am wondering if there is a way to capture all of the SSO configurations through F5 discovery as well as Entra?And how does it work? If anyone can help point me in the right direction, that will be ap...

Shirley5 by Tera Contributor
  • 552 Views
  • 2 replies
  • 0 helpfuls

"no content available" for review records in certification task

Hi all,   I have created a data certification through the CMDB Workspace in my PDI, but when I go to the CMDBTASK, press "review records to certify" and "review records" I get "no content available". Anybody that can point me in the right direction t...

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AndersBGS by Tera Patron
  • 294 Views
  • 2 replies
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Configuring SG Connector for Intune

Hi FolksI have two questions: 1) We wish to deploy the SG Intune Connector on all four of our ServiceNow instances; sbx, dev, qa and prod. Do we have to register the Intune Connector as an application in Azure/Entra for each ServiceNow instance ? 2) ...

Anton15 by Giga Guru
  • 1229 Views
  • 9 replies
  • 3 helpfuls

How records created in sys time dimension table

Hi,I am seeking helping hand. I want to know how records being created in this table(sys_time_dimension). I am not able to see any Reference field or any other table referred by this table. I wanna delete records from this table in my client instance...

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laptop1 by Tera Contributor
  • 470 Views
  • 2 replies
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Remove extraneous relationships

many Linux server CIs getting extraneous relationships causing the limit to be breached.We see servers in Europe getting relations with devices in US or LATAM for example.

ayush_g by Tera Contributor
  • 412 Views
  • 3 replies
  • 0 helpfuls