Maintenance Schedule - Service management
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09-28-2023 08:22 PM
hello, I just wanted to to ask if you know how replace this default value of Maintenance schedule inside the service offering of this CI, we have tried to replace the " Default " to newly created maintenance schedule. but it just returning to previous state.
Thanks,
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10-01-2023 11:10 AM
Hi,
I can't find any out of the box functionality that sets this value. For a newly created record this attribute is empty.
Maybe you have implemented some custom logic that set this to Default?
You say "it just returning to previous state". When does it return to previous value?
Regards,
Niklas