We keep revisiting the conversation of who owns "shared" data. We are tagging everything we can but when it comes to things like databases someone always refers to it as a shared database. One approach was to "assign" it to the application that the d...
Hi all, I want to know how data gets created into CMDB through SCCM integration is there any particular user to perform this action or directly data enters. Because i have to write a condition whenever the data gets created by the SCCM the Assets St...
Hi, Please suggest if there is a way to discover the Azure AI services like cognitive services, AI search etc, using the API Based discovery. #cmdb#cpg#azure
Can you please help me to create a report which will list all the CIs which are included in the group.Example is: 1 - Open this table cmdb_ci_query_based_service and choose any of the group2. Click the "View CMDB Group CIs" button in right top corne...
We have our Health Inclusion Rules set on the base Configuration Item class (cmdb_ci). We can see that all 5 inclusion rules are on most child classes as well. However, for a class like Application and it's child classes, we don't see the staleness...
Business Application - Refers to a type of Configuration Item (CI) that represents a software application or system used to support business processes. It contains key details about the application, including its attributes, relationships, ownership,...
We have multiple discovery sources integrated in ServiceNow, including Azure, ServiceNow, AWS, and Tanium. Recently, we integrated Tanium for discovering computers and servers. For servers, we have multiple sources: Azure, AWS, ServiceNow, and Tanium...
Hello, I've set up several lifecycle policies on Vancouver using the "Class is one of" Filter option.For example:Table = cmdb_ci_serverClass is one of Linux Server, Windows ServerAfter upgrading to Xanadu it appears the "is one of" operator for the C...
When using the data certification from within the CMDB Workspace I find restrictions that I don't have when using the legacy version. I am creating a policy using the CI Relationship table. My expectation is that I would be able to select a user fiel...
what are the pros and cons of using external credential storage cyberark with servicenow?
We wanted to discover the Azure AI services and application services in servicenow CMDB using the traditional API based disocvery.
Hi, We are trying to create a solution where we wanted to map the Database instances and Middleware instances with their respective applications, this relationship is going to be "Depends on" as per the CSDM.However, we could not find a way to achiev...
Regarding the dependency view, I want to change the background color of configuration items for each condition.For example, if the configuration item is a Network Site, the background color should be red.I would like to know if it is possible to chan...
Hello, We have 3 fields to categorize our change requests : Service, Service offering and Configuration Items.I noticed that in the Configuration field, you have the possibility to chose Application services, business services, or technical services....
Hi All, We are attempting to remediate de-duplication tasks in our CMDB but are running into an issue with a custom business rule aborting the task. The custom business rule is old and we are looking to move to OOB, but this BR ensures that no dupli...
