MID Server Mutual Authentication Error

pranavagarw
Tera Contributor

Hello, 
I am setting up the mutual authentication for the mid servers, basically migrating from basic auth.

As suggested in the documentation (https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/mid-server/task/insta...)

We have successfully enabled the first step of mutual auth. But, after that when we are adding Adding new certificate by running the command suggested in given doc, bin/scripts/manage-certificates.bat -a <alias> <fileName>

It is throwing errors like, 

ERROR (main) [KeystoreInstallAPI:266] Could not find valid private key
java.security.spec.InvalidKeySpecException: java.security.InvalidKeyException: Invalid RSA private key
at java.base/sun.security.rsa.RSAKeyFactory.engineGeneratePrivate(RSAKeyFactory.java:253)

ERROR (main) [KeystoreInstallAPI:552] Could not install custom certificate
java.lang.Exception: Could not extract private key from PEM bundle. Cannot continue with installation
at com.service_now.mid.keystore.api.KeystoreInstallAPI.installPEMBundle(KeystoreInstallAPI.java:124)

### Error : Could not install custom certificate


What can we do to fix this?

Thank You

0 REPLIES 0