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CMDB health dashboard issues

Ravish Shetty
Tera Guru

3 weeks ago

Hi all

 

We are seeing the completeness, correctness and compliance jobs failing and not showing data possibly because of too many failures. any idea what we can do here? we just enabled the CMDB workspace and are researching the CMDB health features.

 
 

Screenshot 2026-02-24 173303.png

 

 

Thanks,

Ravish

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3 REPLIES 3

Santhana Rajhan
Mega Sage

3 weeks ago - last edited 3 weeks ago

Check if this helps you out

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2487349

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Tanushree Maiti
Tera Sage

3 weeks ago

Hi @Ravish Shetty 

 

Please refer this links, Hope it will help you:

 

https://www.servicenow.com/community/itom-articles/how-to-configure-completeness-kpi-in-cmdb-health-...

https://www.youtube.com/wa

tch?v=nnWVCqi8pIw

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
CMDB Health Dashboard in ServiceNow | Share the Wealth
CMDB Health Dashboard in ServiceNow | Share the Wealth
youtube.com/watch?v=nnWVCqi8pIw
In this Share the Wealth session, Architect Brett Ishmael shows how to configure and use the Configuration Management Database (CMDB) Health Dashboard. CMDB dashboards display CMDB health reports and let you configure the CMDB health KPIs and metrics that CIs are evaluated for. Learn more: ...

Abhishek_W
Mega Guru

3 weeks ago

Hi @Ravish Shetty  I also got this max failure issue on dashboard , in my case it was showing this issue due to more than one schedule job where running at same time.

 

If you find this any helpful, give it thumbs up 👍and accept the solution.

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