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REST API GET method

I am integrating my lower instances with PROD to get the Business Application data.Now, all I need is just two fields data - name & number.But currently I am getting around 200+ fields data for each record which is not needed.Secondly, I am getting j...

Ankit GSK by Tera Contributor
  • 5209 Views
  • 4 replies
  • 1 helpfuls

Resolved! Service Graph Connector Test 20 load records error

Getting the following error when trying to load the data source any ideas? MID Server reported error: SQLState: nulljava.sql.SQLException: com.microsoft.sqlserver.jdbc.SQLServerException: Read timed out ClientConnectionId:com.microsoft.sqlserver.jdbc...

CSDM Diagram for Desktop Software

In the "CSDM Data Model Examples" deck, found on NowCreate, I'm looking at slide 40.Is anyone or everyone registering INCs this way?I like the idea, but don't know if I understand it well yet.Here's my use case:Caller is experiencing an Outlook issue...

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Duplicate CIs and IRE

Hi Community,The IRE checks on duplicate CI's using the Identification rules. If a duplicate CI is found a de-duplication task is created. Processing this de-duplication task is dependent of 2 properties: Skip duplicates and Duplicate threshold (defa...

Ed Laar by Mega Guru
  • 3096 Views
  • 5 replies
  • 0 helpfuls

Resolved! Discovering applications on servers

Hello all, Do all applications on servers get discovered in ServiceNow during horizontal discovery?orDo you have to manually add runs on:runs relationships?Thank you for your responses.

CI Names are overwritten - IRE wrongly setup?

Hi, I would like some help with something I've been observing.Some CIs are being updated by Midserver changing the Name and FQDN.  In IRE I have setup CI Name as one of the identifiers.  I want to create a new CI if the name of the server changes (as...

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Form updates using the IRE

Hi community,The IRE capability is the way to go on updating CMDB and non-CMDB tables. Preferable, the IRE should be used in all methods of updating these tables so in updating using excel sheets and import sets, integrations and so on.An other way o...

Ed Laar by Mega Guru
  • 1508 Views
  • 4 replies
  • 1 helpfuls

Pattern Designer- Identification Section

I am trying to understand building building an Identification section in a Pattern I created. What are the basic steps needed to identify an application Service. I'm not sure what to add. I've read through the ServiceNow documentation for creating cu...

Khill by Tera Contributor
  • 1554 Views
  • 1 replies
  • 1 helpfuls

I am trying to configure Robust transform in SCCM Service graph connector. But after all the configuration asset tag is not getting populated.

Hi All, I am trying to configure Robust transform in SCCM Service graph connector. But after all the configuration asset tag is not getting populated. In logs I can see output getting set, but still data is not reaching to asset tag field of computer...

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