I came across the class of CI (cmdb_ci_inter_connect), and I am curious what it is meant to represent. Generically google search results indicate "inter connect" as a communications link between two or more applications.Considering the parent class ...
Hi All, Currently I am being asked to create Business Application entries for spatial components of existing business applications. Currently we associate application support resolver groups with business applications and our portal routes tickets to...
Hi All, Currently I am being asked to create Business Application entries for spatial components of existing business applications. Currently we associate application support resolver groups with business applications and our portal routes tickets to...
Create a Field: Backup EnabledType: IntegerChoices: Yes/NoImplementation:Create UI Macros:Name: Backup_Enabled_URLUI Macros Script:-----------------------------------------------------------------------------------<?xml version="1.0" encoding="utf-8...
Hello, Is the field 'Duplicate of' on CMDB table still valid? If so how does it work? I have 2 windows servers with same name. But the 'Duplicate of' is not showing anything.
Hey, I'm getting an error on the Service Portal when I impersonate an end user. It works just fine for an admin.We have a catalog client script that uses the global.CSRDecodeCertificateAjax OOB script include to parse the CSR and get the CN and SAN....
Hi Connection, I need help on preparing horizontal discovery document, we lost this document and I don't have much knowledge on horizontal discovery, now I have to prepare document and submit to client. I'm looking for what are the elements should be...
Hi team I think I'm having a moment here, but I'm really struggling to find how I can assign a user to a Business Application through fulfilment of a request.Case is that I have a form to request access to an application, which is fulfilled by the Se...
Hello Everyone, I recently completed my Certified System Administrator (CSA) certification in ServiceNow and am eager to gain handson experience in the platform. I am actively seeking an internship opportunity where I can apply my knowledge and grow ...
Hi!I am looking for guidelines to identify if the CMDB data is sitting in right tables.In one of my customer instance, CMDB data is loaded/maintained manually. I see that data is not put up in right tables.Ex - Mobile data is sitting in Computer tabl...
Hello SNOW community, I have an issue where messages that I display in a custom widget using spUtil.addInfoMessage() sometimes don't clear out automatically, but sometimes they do. I'm looking for a way to force the messages that I displayed to go aw...
Hi All, I am part of a CMDB team in our organization. Got a requirement to define Class of Non-Tool Configuration items.Can I get some insights about Non-Tool CIs. What all classes comes under Non-Tool CIs?It would be very helpful if I get the exampl...
Recently we implemented data certification module, server owners are supposed to certify various fields on cmdb_ci_server table.When certification tasks are created, for some tasks servers are added which are not even owned by that owner.For example ...
Hi All, We are trying to update the IP address manually . The agenda is that the server and VM Instance IP should have the same IP address . We tried to update the IP Address manually but when the discovery runs it revert back servers to the previous...
within the site in ServiceNow. So, when the site is impaired, we show the relevant services with severity that are all green and OK or this service is down or impaired. I want to know which table stores the history of the service, whenever site hardd...
