Hi community, we are working on CMDB optimization by removing Duplicate CIs by configuring IRE engine , reconfiguring Discovery schedules , and some other changesNow ,my Question is How can I transfer the data, what process should I follow ,to tra...
Hello can anyone assist, on how i can reset the cmdb dashboards-cmdb view scorecards to zero, all of them.. is there a script that does that, if so can any one please share, or is there something else that can reset it? please advise
Models is a foundational piece to maintaining a healthy CMDB, yet model normalization is not an available tool with the base ITAM product. This requires a purchase of HAM/SAM, which, for many, is not financially reasonable or sustainable. May I ask ...
1.) Looking for a ci modification script based on class. to change the ci install status ='absent' for cmdb ci.2.) Find duplicates and stale CIs and remediate duplication ci via include or fix script or schedule jobs.
Hi, how to disable the service mapping and discovery thats configured in ServiceNow and the steps that's need to be taken. regards,Jeni
Hi, How to Disable the SNMP trap in servicenow event management. Regards,jenisha
I have an on prem Object storage solution (HCP Cloud Scale) that I am trying to determine the best way to represent within the CMDB (I don't believe discovery is available). I'm struggling to come up with a reasonable solution. The best example I've ...
Hi I am unable to add new CI on the change request form.
Hi, Is there any way we can delete multiple records from the sys_object_source table. As I wanted to clean up some of records which need to run through the IRE rule before it inserts or update a record in CMDB.
CMDB health dashboard is activated and need to be set for different class in detail please provide the steps to configure the 3c rule on fields
I need a report with multiple filters..In incident table I need a report, and I need to provide three filter options..1st one.. Assignment group... If user selected this condition, then report needs to get filter the records with "assignment group" a...
(copied from my post in the Dev form)This is in regard to the JAMF and InTune Connectors.I've been asked to stop the creation of records in the IP Address ( cmdb_ci_ip_address ) table for these. Both use the new Robust Transform Engine functionality...
Hello Everyone,In duplicate task, all fields should be read-only except work notes when it is in closed state in both list view and form view.In form view I tried with UI policy it is working but in list view it is not workingI tried with write acl N...
I am reaching out to seek your valuable insights and expertise regarding an issue we are currently facing with our CMDB Data Policy in ServiceNow.Background: We are in the process of enhancing our CMDB Data Management by updating certain attributes w...
Working in an environment that has not been maintained over time. The error logs were never addressed since implementation 5+ years ago. Work has been done to improve the CMDB, however there are currently over 1 million Discovery errors in the Discov...
