Hi Team,
We are currently implementing the ServiceNow Cisco Catalyst Integration strictly for CMDB Synchronization. We do not plan to use any ITSM functionalities (like Incident or Change management) at this stage.
The Cisco documentation states that the ServiceNow integration user requires the admin role. To comply with our company's security policies and the principle of least privilege, we cannot grant admin access to this integration account. Since our scope is limited to asset and configuration item syncing, what are the minimum granular roles other than mid_server/ cisco related roles that should be required to successfully run the CMDB synchronization?
Attaching documentation for reference.
https://store.servicenow.com/store/app/3cf8ab2e1be06a50a85b16db234bcbbb
https://www.cisco.com/c/en/us/support/docs/cloud-systems-management/catalyst-center/225381-walk-thro...
Thank you!!
