Need help in CMDB Maintanance
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05-31-2024 08:50 AM
Hi All,
I do see the duplicate CIs when I checked the CMDB health dashboard. And also the completeness and correctness score is not 100%, we are getting the data into cmdb tables from multiple sources. Can anyone please help me on how to fix those issues.
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06-05-2024 09:14 AM
Are those integrations using service graph connector? If they are not, then identification rules won't be considered by the integrations. Only service graph connector integrations go through the IRE.
Also for each CI class with duplicates, check the unique attributes from each data source which is populating that class. Then see whether you need to modify the OOB identification rules.