Need Help on catalog client script logic is not working for all catalog

[vinitaraico]

Hi Team,

I have a requirement, where on the basis of location change , one  question is visible(type -select option) .This question having 7 options,In 2 catalog I wanted to show all 5 option and in other wanted to Hide all 5 option 

I tried solution given in below link

http://servicenow.com/community/cmdb-forum/need-help-on-catalog-client-script/m-p/3248701/page/2#

However seems this code is working in some scenario and not working for other catalogs 

Below is the on change script on location change 

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
var url1 = window.location.href;
var url=top.location.href;

//When catalog is search from serviceportal//var url = top.location.href;   

https://instance.service-now.com/serviceportal?id=sc_cat_item&sys_id=1265352c971ce1582519de24a253af8...

//When catalog is search from direct link / var url1=window.location.href

//https://instance.service-now.com/now/nav/ui/classic/params/target/com.glideapp.servicecatalog_cat_it...

if (url.indexOf('1265352c971ce1582519de24a253af88') > -1 || url.indexOf('55b7b9a0979ce1582519de24a253afc2') > -1)
{

g_form.addOption('deliver_at', 'A');
g_form.addOption('deliver_at', 'B');
g_form.addOption('deliver_at', 'C');
g_form.addOption('deliver_at', 'D');
g_form.addOption('deliver_at', 'E');
g_form.addOption('deliver_at', 'F');

}
else if (url1.indexOf('target/com.glideapp.servicecatalog_cat_item_view')>-1 && url.indexOf('1265352c971ce1582519de24a253af88')>-1 ||url1.indexOf('target/com.glideapp.servicecatalog_cat_item_view')>-1 && url.indexOf('55b7b9a0979ce1582519de24a253afc2')>-1
{

g_form.addOption('deliver_at', 'A');
g_form.addOption('deliver_at', 'B');
g_form.addOption('deliver_at', 'C');
g_form.addOption('deliver_at', 'D');
g_form.addOption('deliver_at', 'E');
g_form.addOption('deliver_at', 'F');
}
else {
g_form.removeOption('deliver_at', 'A');
g_form.removeOption('deliver_at', 'B');
g_form.removeOption('deliver_at', 'C);
g_form.removeOption('deliver_at', 'D');
g_form.removeOption('deliver_at', 'E');
g_form.removeOption('deliver_at', 'F');
}}

UI Type-"All"

Isolate script

Seems like for some catalog it is working for some all options are visible ,However I want these options in this 2 catalog which sysid is mention in script

[Ankur Bawiskar]

@vinitaraico 

the sysId 1265352c971ce1582519de24a253af88 is found in the direct URL as well

you didn't use the script I shared.

the script I gave uses top.location.href and should work in both native (direct URL) and portal

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }
    var url = top.location.href; // this will always give you the url
    if (url.indexOf('1265352c971ce1582519de24a253af88') > -1 || url.indexOf('55b7b9a0979ce1582519de24a253afc2') > -1) {
        g_form.addOption('deliver_at', 'A');
        g_form.addOption('deliver_at', 'B');
        g_form.addOption('deliver_at', 'C');
        g_form.addOption('deliver_at', 'D');
        g_form.addOption('deliver_at', 'E');
        g_form.addOption('deliver_at', 'F');
    } else {
        g_form.removeOption('deliver_at', 'A');
        g_form.removeOption('deliver_at', 'B');
        g_form.removeOption('deliver_at', 'C');
        g_form.removeOption('deliver_at', 'D');
        g_form.removeOption('deliver_at', 'E');
        g_form.removeOption('deliver_at', 'F');
    }
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@vinitaraico 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[vinitaraico]

Hi Ankur

above solution is not working for now/nav/ui/classic/params/target/com.glideapp.servicecatalog_cat_item_view.do view ,it is only working for serviceportal

From maintain item also if you try it above solution will not work