Resolved! What is the difference between cmdb_ci_comm_hardware and cmdb_ci_handheld_computing
Hello,can someone help me understand the difference between cmdb_ci_comm_hardware and cmdb_ci_handheld_computing Thank you
Forum Posts
CMDB Query Builder, why do the results remain within Columns & Tables?
Greetings, users with cmdb_query_builder role may create QB Queries and Save them, once they do, a new record appears within [qb_saved_query], moreover additional line appears within data collector visible within Columns & Tables: Therefore a couple ...
How to Update a field value in bulk of around 80 thousands records?
I am looking for a solution where I want to update a field value for around 80 thousand records. How to update it?
How to create a report to show CIs with no relationship?
Hello everyone, I need to create a report to show all CIs without a relationship to anything. Any idea what the query should look like? Has anyone ever done anything like that? Thanks,
Optimize Gliderecord script to update more than 150000 records on CMDB table
Hi All, I have a requirement where I need to update around 150000 records in Linux CMDB table and need to create a scheduled job which is required to be executed only once . I have created the below script as per my requirement but it may cause an im...
Building Work Instructions for tasks in Servicenow
We need to start building out work instructions for all the tasks done in Stockroom and updating CMDB. Does Servicenow have somewhere with pre-built work instructions on all the standard tasks for updating information to the CMDB? Like, Building an...
How many ways are there for Populating the CMDB ?
I am learning CMDB,At the first step of learning.... I am stuck. I read a lot of documentation and still can't figure out how many ways are there for importing data into CMDB. In the documentation below, it seems that all the options are listed. But ...
how to check which of server fields are updated manually and which of them are by auto discovery
Hi Team,how to check which of the windows server fields areupdated by manually and which of them by auto discovery. thanks and regards veera
Resolved! Is is possible to have different IRE Rules for different Sources
Experts, Is possible to have Discovery Source A have a set of IRE Rules and Discovery Source B have its own set of IRE Rules? There is a Tanium CMDB integration that sends its results to the IRE. The problem is that it is matching on Retired Assets, ...
CMDB: How to integrate Active Directory with ServiceNow CMDB to obtain Last logged on user
Hi,How to Integrate Active Directory with ServiceNow CMDB to obtain last logged on user and last logged on time for devices.what are the requirements to do this ?what is the process to do ?Is there any plugin available in ServiceNow ?Can anyone plea...
Resolved! SG-SCCM (Service Graph Connector for SCCM) is not updating the windows server on second time
Hi All, I have observed that the SG-SCCM (Service Graph Connector for SCCM) is not updating the windows server second time. As highlighted in above screenshot, I ran the job "SG-SCCM Computer Identity" first time at (2022-06-27 09:20:00) and the fie...
Duplicates in Service Graph Connector for Microsoft Intune
Hello All, We have configured service graph connector for Microsoft Intune. When the scheduled job runs everytime, it is bringing all the records from Intune into ServiceNow import set tables not only the updated records. Is there any way to bring on...
Unable to Insert records in a staging table in the Vendor Instance After Upgradation of Application
We have two versions of one app, in the 2nd version we had a new feature to ingest the asset from the third-party platform and populate them into ServiceNow's CMDB. The following is the mechanism we are using to populate the CMDB Fetch the assets usi...
Best way to parse this command output in pattern designer
Hello, i'm working on a custom discovery extension where i need to parse information from a command-output, the output looks like this (It's for HP ServiceGuard Cluster-Solution) name=management_cluster id=13242335432 status=up state=stable coordinat...
Regarding CMDB dashboard (completeness Score Card)
Hi there, I created completeness score card for Server and Network Gear, added 9-10 fields in the recommended section and 1 field in required section. I don't know what is the issue, it is not updating on scorecard for completeness. Sometimes, it sh...
