Need the following configuration settings added to the database for a new model that will be arrivin

R1R3
Kilo Expert

‎03-04-2024 11:12 AM

Need the following configuration settings added to the database for a new model that will be arriving in a couple of weeks See serial # 5CG2323DF8 for an example of an existing 840 69

 

Short Name: 840 G10

 

Full Name: HP EliteBook 840 G10 Notebook PC

 

Product ID: 891w8uc

 

Model: HP EliteBook 840 G10 Notebook PC

 

Computer type: Laptop

 

Model category: Computer

 

Configuration Item: HP EliteBook 840 G10 Notebook PC

 

Class:

 

Hardware

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AJ-TechTrek
Giga Sage
Giga Sage

‎03-04-2024 10:49 PM

Hi @R1R3 ,

 

Model and Model categories needs to create for that, Refer the below articles, which may help.

 

https://www.servicenow.com/community/in-other-news/models-vs-model-categories-model-management-part-...

 

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/product-catalog/c...

 

https://www.servicenow.com/community/in-other-news/assets-configuration-items-and-model-categories-u...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

 

 

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