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Need to disable discovery for Computers

Kruthik45
Tera Contributor

Hi experts!

I'm facing a situation here. I've been asked to stop discovery from updating CIs with OS windows 7 enterprise and windows 10 enterprise. Meaning, all computers. I've tried disabling the generic windows in windows classification.

Kruthik45_0-1729052880900.png

But, still when I run quick discovery, the ci is getting updated by discovery. Is there another solution for this? Apart from excluding the IPs in Discovery Ip ranges. 

1 REPLY 1

Anshu_Anand_
Kilo Sage

@Kruthik45 ,

 

OOTB classification should not be touched or disabled. can impact during upgrades and may skip .

Instead exclude the IP ranges or IP from discovery schedule jobs .

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748222  

If you want someone not to touch the quick discovery , you may hide the UI action via acl,roles or UI action conditions.

Hope its helpful.

 

Regards,
Anshu