Need to disable discovery for Computers
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‎10-15-2024 09:29 PM
Hi experts!
I'm facing a situation here. I've been asked to stop discovery from updating CIs with OS windows 7 enterprise and windows 10 enterprise. Meaning, all computers. I've tried disabling the generic windows in windows classification.
But, still when I run quick discovery, the ci is getting updated by discovery. Is there another solution for this? Apart from excluding the IPs in Discovery Ip ranges.
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‎10-18-2024 08:47 AM
OOTB classification should not be touched or disabled. can impact during upgrades and may skip .
Instead exclude the IP ranges or IP from discovery schedule jobs .
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748222
If you want someone not to touch the quick discovery , you may hide the UI action via acl,roles or UI action conditions.
Hope its helpful.
Anshu