In cmdb health dashboard, I dont want Network adapter class to be considered for Staleness calculation. So I created a Health inclusion rule, gave condition like 'IP address is ANYTHING' and did not consider the staleness metric After creatin...
we have schedule a Azure and GCP discovery . In which Parent discovery has been completed but child discovery get cancelled. when child discovery cancelled and getting error like 'Ip range is empty' . Need to complete a child discovery complete, ple...
Has anyone engineered a solution where there is a mandatory policy to ensure servers are in the CMDB before they are allowed on the network or allow users to access their resources ? Scenario: I would like to ensure that all servers are discovered a...
Currently I`m trying to discover a vCenter that has been migrated to AVS (Azure VMware Solution).I`m getting response on from port 443. Microsoft reject to open 9443 or 5480 ports. Is there any specific way to discovery the vCenter in Azure?
Hello All, I have a requirement that when a business application is created it will generate the Architectural Artifacts for the mandatory Architectural Categories identified There is a table "Architectural Categories " and a true/false fields named ...
Does ServiceNow have any connectors for company vetted software to confirm expiration dates or renewal dates of software installed?
Hi, I have a question regarding "Most recent discovery", when I take the list of Windows servers and filter them out by most recent discovery as the last 90 days, we see more than 300 + servers filtered out and showing as "not discovered for years"...
Hi,We have installed "Service Graph Connector for Microsoft Intune" plugin in our instance for getting the data from Intune to ServiceNow. While testing, we faced below issue.1- Once we get the software information in ServiceNow, After that if any up...
What is the best approach to notify a team when any changes has been logged against a group of CIs? The team in question does not provide any support or approval for the CIs but needs to be made away when any of the Configuration Items are included ...
Hello, i checked the docs but could only find Exchange Online Integration stuff for SAM.Is there an out of the box solution to discover exchange online mailboxes and creat CIs for each mailbox with size and userinformation in the CMDB? Thanks in adva...
Hi, In my experience credential based discovery can be tricky if you do not have all the correct permissions and firewall access in place. Seeing as non discovered servers probably represent a security threat (what patch levels are they on etc ?!) i...
Hi. Could I know exactly which tables are related exclusivelly with ITOM process (non shared with ITSM, as example... only related to ITOM). I just requested a development instance in developer's web and install everything but ITOM-related plugins, b...
In Vancouver ServiceNow CMDB instance I see 2 tables with router and similarly 2 table for switches.Please help me understand what the difference between both router tables and switches table is?Also which one to be used to populate CMDB and which sh...
In Vancouver ServiceNow CMDB instance I see 2 tables with router and similarly 2 table for switches.Please help me understand what the difference between both router tables and switches table is?Also, which one to be used to populate CMDB and which s...
Hi Experts, It has been observed in my instance that there are currently 561 CIs in CMDB which are showing 'Last Discovery Date<=15 Days'(discovery source - ServiceNow, Servicewatch) but for those CIs 'CI Name' is showing up 'Blank'. I have also atta...
