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Hi- ETL IRE payload modification

Hi, We are working on Robust transformation(Using HI-ETL), due to some reason we need to modify the IRE input payload after the Identification done. we tried, Execute After script in CMDB Integration Studio Application Data Source, but changes to the...

Duplicate CIs in cmdb_ci_ip_address table

Hi All, We have multiple records with same IPs in IP address table.  IP address starts with 10. or 40.  How can we know if they are duplicate records or not ? is there any other attributes to consider ? Thanks

Roopa11 by Tera Expert
  • 752 Views
  • 1 replies
  • 0 helpfuls

Resolved! UK CMDB SIG Event register page not working

HiI'm trying to register to attend the following virtual UK CMDB SIG Event (https://reg.servicenow.com/flow/servicenow/ukisigcmbdq324/event1/page/landing) on the 11th September 2024, and the registration page doesn't appear to be working. I enter all...

ajk by Tera Expert
  • 1259 Views
  • 4 replies
  • 1 helpfuls

Looking for insights on CMDB data archive

Hi,If you are archiving CMDB data, can you please share details on the following- Are you using Data Archiving or Archive policy in CMDB Data Manager? Is there any differece between them?- How are the CI relationships handled when you archive a CI?- ...

Suggy by Giga Sage
  • 674 Views
  • 5 replies
  • 2 helpfuls

Report for inactive business owners

Hi All, I want to create a trend report for my dashboard .where i want to show inactive business owners  for business applications from past 6 months .As we have corrected/updated inactive business owners to active business owners (another user).So w...

_bhishek by Tera Guru
  • 652 Views
  • 3 replies
  • 0 helpfuls

Mapping Software Capabilities

Following CSDM 4.0 and 5.0, mapping a Business Application to a Business Capability makes perfect sense. Define the product(s) you use to provide the defined capability. Where I'm challenged however, is with end user software. We have SAM Pro install...

Community Alums by Community Alums  
  • 1115 Views
  • 1 replies
  • 1 helpfuls

CL Class manager reloading issue

When I click on CI Class Manager Open Hierarchy its reloading and page is not visible. Can anyone please confirm what changes impacted this issue.  

Ajay Singh2 by Tera Contributor
  • 726 Views
  • 8 replies
  • 0 helpfuls