Discovery Fundamentals On Demand
Working on Discovery fundamentals on Demand and Task to create iTunes processes classifier created then how do i execute a new discovery against 198.51.12.119
Forum Posts
Visibility of Modules
I have created some modules, but due to some arrangement issue I have deactivated all of them but still it is visible in left navigation search. Can some help me with this issue.
Resolved! Unique identifier for ip phone class
i need to create IRE rule for ip phone class for that i dont know step by step process and user is not giving the unique identifier so anyone can help me on it to find the unique identifier.User has shared data source column and ask to find out the u...
CMDB CI Duplication fail
Hello Everyone, I am from CMDB team and i need to remediate one Ci belong to cmdb_ci_linux_server_list while executing the remediation duplicate task it is keep running as work in progress not getting completed or failed, sharing error reason as b...
Does AWS Cloud Discovery pick up EFS (ElasticFileSystem) yet?
We've got AWS discovery running in our instance, and it seems to work great. We get several hundred CIs and everything looks correct, but for some reason the EFS items aren't coming in at all. I've added AWS::EFS::FileSystem to the Cloud Inventory Re...
Resolved! Database view with User and Computer tables
Hi there!We need to have a database view of all users with or without computers assigned to them (not personal equipment (so we need to filter out the personal equipment class as personal equipment table is a child of computer table)).To do this, we ...
Failure threshold breached for cmdb completeness scorecard
As a new feature has introduced in Xanadu release, the upper limit of KPI health metric is set to 100000. And no matter if we increased that KPI health above 100000 but it will breach for 100000 failures only. Is there any solution to increase the KP...
Add parent table to a child table
Hi all, I have an OOB child table sn_si_incident which has extends table sm_order but in my instance the extends table is empty.While changing it to sm_order it's giving me a message that it cannot be changed after the table is created.If anyone can ...
How does Life cycle management of records in Service Graph Connector for Microsoft Azure works?
Hi, does anyone how Life cycle management of records in Service Graph Connector for Microsoft Azure works and can share a bit more on how it works technically ?I would like to know what happens if cloud resources is not discovered, does it become abs...
CI and Asset Management
I'm looking for a way to present a simplified report to some end users that will allow them to manage the retirement date and scheduled retirement date of some assets in alm_hardware. In order to sort for the data needed for the project, they hav...
Simple CMDB CI Class Query
Where is the cmdb_ci_security_device table?Is it part of a Plugin?If so Could you please tell me which plugin to look for?Thank you very much for your time and support!
Service Graph Connector for Azure Multiple Region Complexity
We are preparing to implement SGC for Azure and our Azure Cloud Engineer is asking about the level of effort for configuring Azure. They are utilizing multiple regions and they are concerned they must perform each of the 4 steps listed in the Servic...
Dynamic CI Grouping in change management - Adding blackout schedules
We have something called as Blackout schedules, where CI's can be added to change freeze window and change ticket is restricted when it is raised against those CI within these windows. Now with Dynamic grouped CI being added to blackout schedules, w...
SN intune integration :create schedule job for purging issue
issue with our SN intune integartion where software deatils of devices doesnot purge from servicenow tables even after they are uninstalled in the end user devices. need to create a scheduled job for the sam software install table, which will handle ...
Create Credentials issue
when create credentials, the validation cannot pass with error, is there any suggestions, thanks