Hi All,We got one requirement regarding service now - leanix integration.scenario -we need to create some records in service now in custom table. only 7 fields there. these records will come from leanix side.for this as per my knowledge, I need API f...
What are the differences between business application ,business service, business process, application software, application service, technical Service How are they connected to each other
Hi All, We are planning to slowly decommission our old SN instance as we have moved to new SN instance. There are some modules (custom) in old SN instance which are still active and using CMDB (unmonitored legacy data). Before we decommission old SN ...
Hi, In my PDI, I am unable to load demo data into the CMDB Health Dashboard. For all three KPIs, the values are showing as Not Evaluated. I tried loading data through plugins, but it did not work. Thank you
Hello, I have a requirement to add a custom field from the sn_gf_goal table to the list of columns that I can add to the list view in the strategic planning workspace.Please let me know if its possible to get this custom field to show up as a selecta...
i would like to generate a report to fetch the results of changes with planned start date and time (24 hours) prior to the current date and time.For example: 21-01-2025 11:00, if i search or generate a report then i should be able to see the changes ...
Hello all!We are working on a huge list of Stale CI's and trying to see what is causing them to go stale, and we have noticed in the discovery logs a lot of "Dead IP's"Is there a way to view the Dead ones and compare to the stales to clear them out? ...
Greetings!My query is that while performing task 2 I am facing as issue that when I run filter command which is assigned to field is empty and the Assignment Group is Service Desk , then it showing no data for display .How to resolve it?
Hello ,is there a way in service now to automatize a random Records and share it as excel file in monthly basis . RegardsDB
How can we move a manually created service map from one instance to another ? Is there any way to move a manually created service map from one instance to another using any configuration rather than bulding the service map in each instance separately...
Is there a tool which can take a list of IP addresses and provide a list of CIDR blocks which will cover them all, but with no block greater than 1000 addresses? ChatGPT gave me a Python script, but I was hoping for something more runnable.
I need to populate the List of Application Servers and Data base servers on change of Application Name . We have a field called "sever type" with dropdown "Application server " , " Database server . If end user selects application server we need to...
Good morning all, We are currently experiencing an issue where Discovery is creating an empty/unknown AIX server that should not be picked up.I run discovery on 10.5.250.201, and successfully pick up the UNIX Cluster, IBM Frame, and two AIX servers.'...
The data is coming form Qualys tool but values are not populated. can you help me here.
Hello, I have 2 questions:For the first- I send a daily morning report that is exported from SNOW and emailed to a sister team. I was wondering if there is a way to automate this process?For the second - My team works through a list every morning of ...
