New Tab in CMDB Workspace

debendudas
Mega Sage

Hi,

I need to add a new tab in the CMDB Workspace as shown in the below screenshot

debendudas_0-1731347862600.png

 

Any documentation or example will be much appreciated.

 

Thanks in advanced.

1 ACCEPTED SOLUTION

debendudas
Mega Sage

To add a new tab, we have to make changes in 2 places:
1. UX page properties - Chrome toolbar [Please check Sandeep's reply in this post]

2. Update the Script Include: CMDBWorkspaceNavigationUtil

debendudas_0-1732514628995.png

 

View solution in original post

13 REPLIES 13

Tony Branton
ServiceNow Employee

You're correct in saying you can't copy a workspace.  What you can do though is copy page variants and modify those.  For example if you wanted to make visual styling changes to the sub pages in the CMDB Workspace Home landing page:

  • Navigate to All > Now Experience Framework > UI Builder > Experiences.
  • From the list, open the CMDB Workspace record and click on the Open in UI Builder button.
  • From the Variants section, under Home, next to the Settings link click on the three dot overflow button and select Duplicate Variant. 

Screenshot 2025-10-30 at 8.38.02 AM.png

  • Provide a name for your page variant.
  • A copy of the CMDB Workspace Home landing page, along with its subpages, is created under the Variants section, and is created in the scope of the current logged-in user.
  • Edit the page as needed and save your changes.
  • You can configure Home to use your page variant by opening the settings for the Home landing page, and unchecking the Active flag for the OOB Home page, and setting the order e.g. as shown below.Screenshot 2025-10-30 at 8.54.53 AM.png
  • In this example, once the changes are made your page variant will display when you open CMDB Workspace (here's my page variant example):

Screenshot 2025-10-30 at 8.57.59 AM.png

Hi Tony,

How did you add the SGC Central Tab within that Copy of your page?

The Home page seems to not include the header configuration

Page variant will customize only the landing page which is home but I need to hide the tabs cmdb 360 and insights, add new tabs to the experience. that means i have to duplicate the experience itself to customize chrome toolbar properties.

Or else create custom chrome toolbar, not sure if it is possible.

Tony Branton
ServiceNow Employee

Correct - you need to create a copy and modify that if you're intending to introduce new menu items.  It would be impossible for ServiceNow to support CMDB Workspace if it included customer modifications. 

You mean create new experience from scratch, is there any option to create duplicate experience like we have OOTB option for page varients.

 

I thought to copy chrome_toolbar and unlink cmdb_workspace application but i cannot unlink it as Page is mandatory field.