Operational Status of "rediscovered" CIs via ACC-V?

Tone1
Tera Contributor

Hello,

 

how do you guys handle the rediscovery of already "retired" CIs via ACC-V?

Is there a possibility to automatically set the lifecycle to operational when ACC-V  notifies the CMDB of a already retired CI?

 

Thanks in Advance.

9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

@AJ-TechTrek any inputs here.

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Pratiksha
Mega Sage
Mega Sage

you need to create inclusion rule for the data source. check the screenshot

I dont get it, this excludes the CIs but i want to change the status from a already retired ci back to operational when its rediscovered.

Hi @Tone1,

 

I have not worked on ACC. Discovery do that automatically. What you are getting, is it creating a new CI or updating an old one without changing the install status?