Optimize the CMDB
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‎07-28-2023 02:39 AM
Hi Community. I was asked to create a document on how to optimize the CMDB
They have given requirement like client is already using CMDB, client was facing issues with the CMDB. So I have to prepare in that way ,what could be solutions or methods or ways that I can provide to the client to optimize the CMDB.
I

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‎07-28-2023 02:43 AM - edited ‎07-28-2023 02:43 AM
Hi there,
What can you tell about their CMDB? Do you have insight on this? "Client is facing issues"... what issues? Are they also using additional plugins? Or is it more a generic question for any CMDB, which could be applicable for multiple customers?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎07-28-2023 02:47 AM
Hi mark,
No, the project did not come yet, we don't have any information about what issues exactly client is facing, but that project is that he was facing issues with CMDB. so, we are preparing, what could be the problems with CMDB and solutions for them.
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‎07-28-2023 02:52 AM
Hi mark,
The project did not come yet, we don't know what exact issues that client facing. But the project is client is facing issues with CMDB. so, we are preparing in a way that what could be the Problems will be there in CMDB, and solutions for them to optimize the CMDB.
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‎07-28-2023 03:44 AM
Hi mark,
The project not came yet. But we know that the client is coming because he was facing challenges with CMDB., so we are preparing in all the ways, that what problems we found in CMDB and solutions for them to optimize the CMDB.