how to edit / add more objects in Configuration item in incident tableSee below, here we want to add under telephony "Handset - Teams", "Handset - Analogue", "Handset - Wireless"Plus the current once we want to keep PABX & TeamsThank you
We have installed SG-SCCM to get computer records, but while importing the data we are getting error as "java.lang.IllegalArgumentException: Entity Field Mapping must have either a source field or referenced entityat com.google.common.base.Preconditi...
Hi All, We have recently completed the integration of Tanium with ServiceNow. Currently, we have multiple data sources feeding CI data for servers and computers, including Azure and AWS. Recently, we encountered a duplicate CI issue where both Tanium...
I would like to set up retirement for CIs that have not been discovered for at least 3 months using the CMDB Data Manager. When i attempt to create a Retirement definition, it is not allowing me to use the the filterFilters = Operational status = Ope...
Hi All, I want to hide a filter condition for a list view of a specific module without hiding magnifying search glass and filter. Please see the below screenshot for your reference. Thanks in advance! Best regards,Bhargav
We are trying to build a scoped app with one form having dropdown which lists the tables (from sys_db_object) and views(from sys_db_view). We are trying to exclude sys tables and sys views and we are able to achieve this with adding attributes in dic...
I noticed something In the CMDB Workspace dashboard. Under the management tab there is a space for "Rejected CI's". Can some one explains what generates these rejected CI's or break down what it means in simple terms? I cant seem to find any document...
I would like to ask others using the Infoblox SG connector working are leveraging the cmdb_ci_ip_network_subnet versus the cmdb_ci_cloud_subnet table?
Hi Team,I have a requirement, where on the basis of location change , one question is visible(type -select option) .This question having 7 options,In 2 catalog I wanted to show all 5 option and in other wanted to Hide all 5 option I tried solution g...
The final official goal I'm looking for is to generate a report that provides a list of servers that are not being discovered in our CMDB but should be discovered. Certain Appliances have security restrictions that do not allow SSH to be enabled and...
Hello, In the sn_vul_container_image_vulnerable_item table, there is a reference field pointing to the cmdb_ci table. However, the dependency view is not visible for some of the CIs. Can anyone explain how the visibility for this field is defined? No...
Hello, how do you guys handle the rediscovery of already "retired" CIs via ACC-V?Is there a possibility to automatically set the lifecycle to operational when ACC-V notifies the CMDB of a already retired CI? Thanks in Advance.
So I have a form and it gets all the tables from i think sys_db_objects, I want to restrict it to only get certain tables, how do i do this. How do i edit the rules for this form.how do i restrict this say to use only cmdb tables or use non sys table...
How can we automatically populate the location field value based on the naming convention of systems, but only when the location field in the CMDB is empty? For example, if the system name begins with 'STL,' the location field should be updated to De...
Hi,Can we start service mapping with entry points for the services which is uploaded manually using excel. Thanks in Advance!
