Reference field import

_bhishek
Tera Guru

Hi All,

I am importing Model ID field data for Configuration items.In mapping  for Model Id field choice action is ignore and for field map referenced value field name is model_number.We have duplicate model_number also in model table  .When i am importing data ,Model ID field is not being updated .

Please tell me how can i fix the issue.

 

Thanks

 

3 REPLIES 3

_bhishek
Tera Guru

Hi All,

 

Did you get chance to look into this .Do i need to write source script .As i have duplicate model numbers.

 

Thanks

Ankur Bawiskar
Tera Patron
Tera Patron

@_bhishek 

since the target table has multiple models with same model number it will pick any random one.

Please share your field map screenshots.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi ankur ,

 

Thanks for your response .Please find screenshot below for field map.It is not updating the Model ID field data.

_bhishek_0-1697101765184.png