Reference field import
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ā10-11-2023 09:18 AM
Hi All,
I am importing Model ID field data for Configuration items.In mapping for Model Id field choice action is ignore and for field map referenced value field name is model_number.We have duplicate model_number also in model table .When i am importing data ,Model ID field is not being updated .
Please tell me how can i fix the issue.
Thanks
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ā10-12-2023 01:38 AM
Hi All,
Did you get chance to look into this .Do i need to write source script .As i have duplicate model numbers.
Thanks
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ā10-12-2023 01:44 AM
since the target table has multiple models with same model number it will pick any random one.
Please share your field map screenshots.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā10-12-2023 02:10 AM
Hi ankur ,
Thanks for your response .Please find screenshot below for field map.It is not updating the Model ID field data.