Hello , We have integrated Microsoft Intune and Jamf with Our ServiceNow instance, We are importing all computers and mobile information from these two connectors. Our query is if any software is uninstalled from any mobile/computer will that softwar...
Hello Experts, I need your help to understand one the requirement that i got yesterday. I was told to work on task about how can we discover AWS infra components like Firewall & SSR routers and virtual machine .But we do not have AWS Discovery plugin...
Hi team, 'New Cis' in CMDB Workspace is showing data of 2 days back. I need to view today's or Yesterday. How to modify the filter.? Here its mentioned like 'Data from June 11' but the count is from June 10. I verified in CMDB table. Regards,Saranya...
Could you please help me to understand Dynamic CI Groups in ServiceNow.
Hello ServiceNow Community, I am currently exploring the best way to represent SAP BTP (Business Technology Platform) Subaccounts in the ServiceNow CMDB and would appreciate your insights. Background & Business Justification:SAP BTP is a key platform...
Repository authentication failed, check credentials. Make sure the user has both read and write access {"error.message":"Repository authentication failed, check credentials. Make sure the user has both read and write access","exception.message":"org....
I'm planning on building a MID Server on an EC2 instance, and wanted to get some opinions about any experience you may have that has shown a preferable, or better integration for a MID server. Either as a Linux (Ubuntu) host or a Windows Server host...
In ServiceNow environment we are attempting to activate CSDM Lifecycle Sync, from the "Life Cycle Mapping" tableWhen activated a one time sync should occur which populates the Lifecycle Stage & status fields based on the mappings configured in "Life...
While connecting LDAP getting below error LDAP OU Definition Users RDN: ou=CloudDimensionsDevQuery field: uidFilter: (cn=*)
Hi All Just reaching out if anyone has any good ideas how to report on field updates on the CMDB. We have an integration and want to know what fields are being updated by it (could be many fields) We have looked at sys_history_line but this seems to ...
Hi Team, OOB the graph is showing retired CIs also, we need to set a filter to exclude retired CIs from the query. Please help how to do this. Regards,Saranya
Set up ServiceNow job to collect log and create Unauthorized change requests for unplanned change CI In the serviceNow's document there is a guide to create Unauthorized change requests for unplanned change CI but I don't understand it very well, is...
Is there a way to get a report from ServiceNow on the number of Helpdesk tickets left open each day for the last 12 months? To clarify, this is not the number of tickets created each day. It is the number of tickets still open after each day.
