Relationship Health

[adamtoth]

How do I get Relationship Health Scores to populate with CMDB Workspace? The orphan relationships says failure threshold reached. What does this mean? Duplicate relationships, orphan relationships, relationships not compliant with suggested relationships, relationships not compliant with containment rules, and relationships not compliant with hosting rules all show blank. Are there specific jobs that need to run?

Thank you,

Adam

[adamtoth]

When I turn on the scheduled jobs I am getting 0/0 for duplicate and stale relationships? Any idea why that might be?

[Shivalika]

Hello @adamtoth 

You need to run the scheduled jobs first to populate values in this report. And it will show incorrect value it has crossed the threshold. Usually it's set to 50k and max 75k, if it's failing now you can increase the value and run it and then set it back to what it was. 

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Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

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[adamtoth]

I have run the jobs but it is showing 0/0

[Shivalika]

Hello @adamtoth 

Have you set the threshold correctly ? And Health Inclusion metrics are right for the data ? 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[adamtoth]

The threshold is set correctly. For health inclusion metrics do you mean to set these in the class manager for each class?