Hi All, I have duplicate assets created although if assets are having same serial number ,same model ,same model category.Could you please help me to understand what is causing to create duplicate assets .if asset was already there with same attribut...
Hi. Is there a way to complete Remediate Duplicate Tasks in bulk, or merge CIs in bulk?We don’t currently have CMDB Workspace available.We have ~200 Remediate Duplicate Tasks containing duplicated hardware CIs all part of the same scenario so the sam...
Hello, I am trying to build a Performance Analytics indicator to know the percentage of configuration items fully discovered (no drop-offs after initial discovery). What parameters to consider for accurate results? Thank youRajani.
Is it possible to sync configuration items using IRE api . I have two environments I only want to pull the data from other environment I just want to use GET method in IRE but there is no get method in IRE api . How can I get the data using IRE?
Is it possible to sync cmdb relationships using ebonding or cmdb IRE?Is it possible to sync service mapping using ebonding or cmdb IRE?Is it possible to sync CI items using ebonding or cmdb IRE?
Is there any get method in cmdb using rest api ? so that I can pull data from other instance ?
We have a custom table where we are using the 'user_name' field from the 'sys_user' table as a reference in the custom table. We are looking to populate that field with multiple values, like an array or list.Is it possible to do so, and if yes, how w...
Hi everyone, does 'active' refer to 'ready' or 'in use' in the operational status field or both?
Hi Everyone,Can anyone help me with removing white spaces in email notification in what it will contain section.Source code :<p> </p><!-- The title tag shows in email notifications, like Android 4.4. --><p> </p><!-- utf-8 works for most cas...
Hi everyone,Does anyone know how to filter the records in the Automation Error Messages(automation_error_msg) table based on the retired CIs?Thanks
Hello While performing cohesity discovery getting error . Error: Cluster API failed: {"errorCode":"KValidationError","message":"[7]:Please specify the mandatory parameters."} Can sombody help. Thanks in advance
I am working on a fix script in our development environment to automatically find, merge, and delete duplicate records on our cmdb_ci_computer table.When I run the code, it deletes the duplicate record, and merges into a target record as design, but ...
I think I will use application service because I would like to manage facilities and equipment using the functionality of application service.I would like to create a tag and a tag service family and display it in the application service, but I woul...
HI Team, We are pulling the cloud data into ServiceNow from one of the third party tool(Science Logic) to service now. But we don't have any tables to map those details Like AWS Services, AWS Regions, AWS clusters.I came across If any came across the...
Hi Team, We have multiple CIs with same display name for Tomcat class and below is the Identification ruleWhen we further check, even though display name is same, in some cases even installation directory also same but Running process key parameters ...
