Flow designer error No record found
Hi Team, I am trying to reclassify the records from Business Service class to Service offering class by using flow designer got the below error. Please let me suggest how to rectify the above issue. Thanks,Madhu.
Forum Posts
I tried to do group-by for configuration item a group was shown with sys_id ,when i opened the group
I tried to do group-by for configuration item a group was shown with sys_id ,when i opened the group of configuration items ending with sysid its showing empty in the configuration item field?
VM schedule - Run after Discovery - Exclude IP Addresses
Hello, It appears that the automatically created VM schedules that can run after the primary cloud discovery are unable to exclude IP addresses. I have a use case where I want to exclude IP addresses (hosts) from this schedule. Does anyone know how t...
Need to create a Required Remediation task only for a CI where 'Is Virtual' is false
Hello People, Please help me. I'm not able to create a filter to do this, We have a requirement to create a Required field Remediation task for a Computer CI where the Serial number is mandatory if 'Is Virtual' field is false. Should not create a re...
How to update the storage volume by using cloud events
How to update the cmdb ci storage volume table by using cloud events.example few records those got deleted in the cloud level but still showing installed in our system.
Resolved! How to map data to alm_hardware table fields using Integration Hub ETL?
I am building an integration using Integration Hub ETL. I need to map some of the data to fields in the alm_hardware table. How can I create mappings to this table? I only see tables under cmdb_ci.
Resolved! CMDB: virtual appliances onboarding & maintenance process
Hello All, I'm wondering what will be the best process for virtual appliances in CMDB. The virtual appliances like IP routers, firewalls, etc,.. are being discovered in CMDB which creates the VM instance record and the hardware applaince record which...
Resolved! Is anyone maintaining Patches related information in CMDB?
Around 6 years back one of the customer asked us to retrieve the patches related information using Discovery product.That time had came across this article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695180 Even today it...
Unable to update the install_status field for the cmdb_ci_vmware_instance
Hi, I am unable to set the default value for the install_status field which is in the cmdb_ci_vmware_instance" table. I am trying to do this by disctionary override. But resulting as "invalid insert" . But i can do this for the other tables. Could so...
CMDB Data Archiving
Hi All, We are planning to implement Data Archiving for CMDB. Initially we taught of using Data Archive feature, but later when going through Servienow documents, it is mentioned to use Data Manager for Archiving CMDB.But there is no mention about wh...
How to setup Cohesity storage system discovery
Hi, We are planning to set up Cohesity storage system discovery,please help with steps in detail Thank you
Resolved! Removal of Reclamation Candidates - Activity Pack or Spoke ?
HiWe are trying to establish the plugins/solutions/spokes etc. required to implement the automated revocation of unused software installations. These installations were deployed using SCCM / MECM, also we have successfully configured the Service Gra...
Question on JDBC data source
Hi, i have a SQL data source , added a new field to the instance to get the data from the SQL DB(configuration is completed from the SQL side). the values for the new field are there in the SQL DB but while importing this the new field is not display...
RITM Approval requests how to make the email that is sent out unique
How to change the email to be unique as I have a flow that generates to approvals for two different reasons but their short descriptions are staying the same not seeing where or how to change this.
CMDB table that could be associated with application and roles for a User
I have a requirement I need to store different applications and associate roles with the application in service now and would also need to associate an Application with an user. I could see the cmdb_ci_appl table and also the cmdb_rel_user_type, whe...
