Hi All, I have created a scheduled Job that is fetching data from a third party using Rest Message and creating or updating records in a 'cmdb_ci_computer' table.Could anyone please guide how can I implement IRE in the scheduled job? Thanks.#cmdb #in...
Hi, Is there a way to automatically set the location of a discovered CI based on the IP address of the CI? I guess I would need a table which maps IP ranges to locations but not sure if that is the best way to do this.
Hi All, I want to populate CI's from OP5 monitoring tool to ServiceNow CMDB, has any done this please help.Or do we have any connector for CMDB, i understand we have for event management
Hi All , I need to update "impersonate " role in 1000 user records level ? please help
Hi Community! We're on the need to change a few forms for a big amount of tables.To no do it manually bc of the time that could take that action, We're thinking on faster methods. We think that a script maybe could work, but if you know an OOB method...
Hi Community I need help regarding an IRE decision making. As we know the serial number is taken as Unique values for all classes in CMDB, but I have a requirement from my client asking me to change "Name' as highest priority, which is previously "20...
Hi All,What is the impact of migrating Business Service from CMDB CI Services to a new class?How can we convert, what are the best practices for moving CIs from one class to another class?What is the risk and impact analysis we should notify the clie...
Need to learn on how to populate the data just as they have in the following article:Incident Management Dashboard (servicenow.com)Can someone please provide steps on how to perform this currently learning Performance Analytics and have installed the...
Hello, I am a beginner to CMDB, need some help in building database view for CMDB base table(cmdb_ci) and other tables which is extending to base table. Here I am not sure what's going to be the common field with base table to all the extended table...
Hello Experts, We have made an integration with the help of Service Graph connector. All the devices that are active at 3rd party tool(SCCM, JAMF, Armis, SolarWinds etc.) are successfully coming into respective classes in CMDB, when the scheduled job...
Hi All,I am trying to setup an integration with SG-SCCM on my PDI for testing purposes and following the guided setup but I am getting the below error message. I have made sure the sys_data_source table has relevant checkboxes of Can read, Can create...
Hi All, Looking for clarification for one scenario.For example, if i have asset and for that assigned to is empty and if i am importing a CI from 3rd party integration for that asset is having assigned to data.So, want to know, according to Asset -CI...
Hi All, I have incorrect 'created' field data for computer CIs.So for all the computer CIs ,For which discovery source is service now ,We want to replace 'Created' field data with 'First discovered' field data for each CIs.Could you please help me wi...
Hello Everyone, We are trying to check the Unauthorized change capabilities.We have updated the unauthorized change properties as per the requirement. The Service Mapping Plugin also installed in the instance, and we have created the mapping for the ...
There is a requirement for showing a pop-up message when any one deleting the configuration item from any table
