Remediate Duplicate Tasks in bulk, or merge CIs in bulk?

[EDCT]

Hi. Is there a way to complete Remediate Duplicate Tasks in bulk, or merge CIs in bulk?

We don’t currently have CMDB Workspace available.

We have ~200 Remediate Duplicate Tasks containing duplicated hardware CIs all part of the same scenario so the same fields would be merged on all 200.

[Dr Atul G- LNG]

Hi @AJ-TechTrek 

any thoughts here.

[AJ-TechTrek]

Hi @EDCT ,

Yes , you can remediate the De-duplication task in bulk but that is not easy as you have to worked on Multiple CI deletion and Merging, So suggest you to do it manually to clean and update the CMDB.

Refer below articles, which may help.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

https://www.servicenow.com/community/cmdb-forum/duplicate-ci-remediation-in-bulk/td-p/2705962

https://docs.servicenow.com/fr-FR/bundle/sandiego-it-service-management/page/product/configuration-m...

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

[AJ-TechTrek]

Hi @EDCT ,

You can also refer the below article, which help you alot.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829103

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

[Sandeep90]

I would strongly recommend you install the cmdb workspace as all the new features related to CMDB are going to be available only through workspace, it's a free app. 

Once you have the workspace please user dedupe template to do it, it is designed to do bulk remediations in an efficient manner.  https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-manageme...