Report for dynamic ci group
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03-10-2024 08:11 PM
Can you please help me to create a report which will list all the CIs which are included in the group.
Example is:
1 - Open this table cmdb_ci_query_based_service and choose any of the group
2. Click the "View CMDB Group CIs" button in right top corner.
Report should contains the list of CI's populated as a result of "View CMDB Group CIs"
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03-11-2024 06:32 AM
Hi @geogeorge ,
A Dynamic CI group is a dynamic grouping of configuration items (CIs), based on some common criteria. For example, you can create a dynamic CI group based on the location of all web servers in Detroit or all Oracle databases in Boston.
You might want to use Dynamic CI groups in the following situations:
- As a query-based application service
You don’t have Service Mapping enabled yet, but you have 12 servers and 3 database instances in MyAppServiceProd. You can delete your spreadsheets and use a Dynamic CI group as an application service.
- As a managed group of Infrastructure CIs
The web servers in Detroit are managed by the DetroitRockCity Technical Service Offering. You don't need to manually create relationships from Technical Service Offerings to Infrastructure CIs. You can use a Dynamic CI group. A single relationship from your Technical Service Offering CI (DetroitRockCity) to your Dynamic CI Group (web servers in Detroit) gives you the visibility you need.
- As a way to manage patches for your CIs
In Change Management, you can select the Dynamic CI group for the CIs you need to update and use a business rule to auto populate the Affected CI field.
You need to use the cmdb_ci_query_based_service and create a required in require format.
Also in your screenshot , you are trying to create a Dynamic CI Group, for which you can refer below.
Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
Thanks
AJ
Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/
ServiceNow Community Rising Star 2024
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04-02-2024 01:59 PM
@geogeorgeThe table to report on is svc_ci_assoc
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02-28-2025 01:33 AM
Hi
I´m searching for the answer of the same type of question. Where are you supposed to view the collected responsibility taken in a Technical Service Offering?
I was expecting som sort of related list on the Service Offering with all CIs it contains from all the related Dynamic CI groups. Something like the button "View CMDB group CIs" on the Dynamic CI group but that includes all CIs the Service Offering contains and not just the ones from that specific CI Group.
I also looked around in CMDB Workspace but was not able to find anything like that there either.
Anyone that has any idea on how that is meant to be handled?