I'm not sure if this is the correct forum, but here we go:I am trying to build a Database View that shows:Servers Related to Application Services that again is related to Business Applications.I am using the cmdb_rel_ci for relations:It will not work...
Hi All, I have updated CI from Old models to new models with transform map from 'on before' script.I am importing one spreadsheet with 2 columns(Old model SysID, New Model Sys ID).It is working fine but for few CIs Model IDs are updated even Model I...
Hello,Can you please help me with the below request?How I can inactive Model categories under Product Catalog > Product Model > Model CategoriesI wanted to inactive highlighted one because it doesn't have any value in it. Thanks
Good evening ServiceNow Community! I am currently working on a weird issue pertaining to view rights for dashboard reports. Originally, we had created a custom role that contained the cmdb_read role and then gave Everyone with that custom role view a...
Hello friends, We have a need to create the Hybrid identifier by performing query on the same table and lookup against some other table. But I am not able to prepare the IRE payload for the same. Do i need to state explicitly values/keys for Lookup i...
I have created a update set, want to delete it now.But the delete option is graded out.Please let me know how can we delete the update set.
HelloWe have a requirement to query and read the data from CMDB tables which is hosted on cloud. External application which reads data from CMDB is hosted on-prem. The volume of queries to CMDB tables will be in high. What is the best way to fetch th...
I have created a data source to create 100 hardware records, It is uploading all the fields correctly in the alm_hardware table except Configuration Item.All 100 computers model category is "Computer" when i create new hardware records via data sour...
Hi Everyone, What does "last scanned" attribute stands for SG-SCCM Software Data Source ?It is not documented anywhere in ServiceNow documentation. My understanding is : It is timestamp when SCCM scanned that software successfullyBelow is database q...
I'm currently getting buy-in from our Senior Management regarding the CMDB, however I cannot for the life of me understand where the following fits in:On our Incident table, each incident has a "Configuration Item" field (Presumably, this is the "App...
I want to create a new module under theconfiguration application > Server> eg: supermicros
To update the "Publish" UI action on the kb_knowledge form to maintain the current pages as the redirect, . The "Publish" UI action can only be seen by Admin, KB Owner, and revisor by default. When a user clicks "Publish," it sets the article in a st...
When i ran the discovery, am facing this issue for network switch, (CMDB Identification Error: Update failed with error: Error occurred during commit). so please help with the proper guidelines how to resolve this issue.
