Hello! Our team is planning to build out our CMDB Health Dashboard and have run into a challenge with identifying Mandatory (Required) fields. For the purpose of the Health Dashboard, it appears this is asked to be done at a Dictionary level. However...
Hi Community experts, I am setting up multiple MS SCCM instances integration using Service Graph connector as per document: https://docs.servicenow.com/en-US/bundle/tokyo-servicenow-platform/page/product/configuration-management/concept/cmdb-integrat...
Hi all, hoping someone can shed some light on this issue.I am seeing a discovery pattern error 'Identification Engine Payload Sanitization' on one of our Azure SQL Servers in the Horizontal discovery log under payload processing. I have checked the ...
I want the new fields called 'Intial assignmnt group' and 'intial assignment agent' in incident table and catalog task. and those new fields should populate from "assignment group" and "assigned to" when incident is created. and those fields need no...
Hello Community, I have a doubt regarding this "Pick a CI framework of TNI class and add a pack table to it". Here how can we add pack table to the CI class or how to link pack table to the CI claas. Can anyone help each step that would be appreciat...
CMDB data manager - How DELETE Data policy works? If there are references of CI's on the Tasks records say incident form, what happens for them?
Hi all, Hoping someone can help me out. I'm attempting to make a custom Service Graph Connector and am looking at the possibility of associating a CI Class in IntegrationHub ETL with a custom Non-CMDB table contained in my Scoped Application. I know ...
'System' user updated the CI's however we are unable to find this 'System' User in User table ,could you please help us to know the who is 'System' User?Is this any user or internal system?
Hi,I have a use case where the customers asks for a structure as follows: Software -> ERP Software -> SAP So ERP Software would be in my view the Business Service and SAP the Business Service Offering. But how I fit the first level Software into it?...
Hello, I'm trying to create a multilevel pivot report that shows the CMDB Classes with Lifecycle State = Operational in a Hierarchal view, so something similar to how CI Class Manager displays the classes, nested in the parent classes, but would only...
Mid server(discovery) changing the ESX server install status from Installed to Retired and Retired to installed frequently?May I know the reason why it is changing the install status of ESX host?
Hello, We have a requirement to add hostname field in alm_hardware table.Can anyone please help to understand how we can achieve this and what are the pre-checks we can perform to avoid any impact? Thanks & Regards,Praful Shinde
We have a requirement to load about 4M records into a staging table(via mid server) and then transform data to 2 different ServiceNow tables. What is the best way to achieve this?
what type of fields we can add to the CMDB Completeness Recommended score card. (eg. IP address, name, model ID, serial number, and company all fields are discovered via discovery, and on the form level we have 5 different fields that are recommended...
1.At creation /after creation of record in cmdb_health_result need to change the description.from : Following required fields are not populatednameTo : change the format as below <missing field(name)> Following required fields are not populated 2...
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