Report on CMDB Ci updates
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04-04-2023 11:28 PM - edited 04-13-2023 07:11 AM
Hi All,
I would like to pull a report on history of all CI changes on all CI tables. Kindly help to achieve this. I looked at community but didn't found it.
Appreciate your quick response.
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04-04-2023 11:54 PM
Hi @sk59 ,
Have you explored the functionality provided by the CDMB Baseline feature , that actually heps you with the requirement : https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/co...
Also, Refer to this article :https://www.servicenow.com/community/uk-united-kingdom/ci-change-reporting/ba-p/2270594
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04-05-2023 12:13 AM
Hi Sandeep,
I did go through cmdb baseline feature and followed the steps to create a baseline. after that when I opened a ci record i did not find any field with baseline diff field that was mentioned in the doc to add on the form layout
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05-31-2023 07:19 PM
CMDB Baseline is a good feature. However, here is the the most recent article from ServiceNow.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829681
"Note:
CMDB Baseline is a deprecated feature, and customers are discouraged from using it."
Because of this article, I don't know which function to use to track the CMDB data history....
