Reporting on field updates in CMDB

newservicenowus
Tera Guru

Hi All

 

Just reaching out if anyone has any good ideas how to report on field updates on the CMDB. We have an integration and want to know what fields are being updated by it (could be many fields)

 

We have looked at sys_history_line but this seems to only show records when a list has been viewed and potentially metrics. Also cannot use sys_updated_by as a condition as this gets updated even if a field update hasn't occured.

 

There must be companies out there, that require data integrity and need to report on anything that changes.

 

Thanks

 

 

1 REPLY 1

Mark Manders
Mega Patron

https://www.servicenow.com/community/in-other-news/reporting-on-ci-changes-using-history-sets/ba-p/2...


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Mark