Hi There, One of our clients is using Altiris for end user devices management. ServiceNow has already deprecated Altiris integration in the Istanbul releasehttps://docs.servicenow.com/bundle/vancouver-platform-administration/page/integrate/cmdb/conc...
Hello,I wanted to know, Who builds the Service Graph connector?This doc link says "SG Connectors are built by ServiceNow and our technology partners." SG app 1 (Intune) - https://store.servicenow.com/sn_appstore_store.do#!/store/application/a1ce96466...
Removed the roles from Groups. Example : ITIL role removed from some groups.history?Where would I see the logs? Like what role was removed from which groups and who removed? when removed from the group, it effects to user,so can we see that audit on ...
Hello everyone! We were asked to make the incident list auto-refresh every 30 seconds, for everyone. Is there a way to do this? I've looked at some solutions, but none of them are actually this. And this is what they want specifically. Thanks in adv...
Hi, I am new to SN and trying to work through lots of bad asset/ci data that was imported. I am struggling to understand what happens after: CMDB Data Manager Attestation tasks.For example, i have created a task to list a number of computers that hav...
Hi, Been stuck for weeks trying to figure this out.For the Out of the Box SG-SCCM Computer Identity import, new records are created fine - updates to records often fail with error:Identification Reconciliation Engine(IRE) Processing errors->1: Update...
Hi Community, I am trying to remove a recommended category field value say x from the computer class. I can remove category entirely using the CI Class manager > Completeness ... I need to remove specific value from category list. How can I do this...
Hello everyone! I need some help, I need to change the hover text on this notification widget (as it's shown on the image). We use the Portuguese language of ServiceNow, but this doesn't translate. I've even tried to change the text in the translatio...
Hi, For Oracle Database Listener, what should be the Parent. What all CIs can be directly or indirectly related to Application CI.Help me out over this, thanks in advance.
Hi allWe are currently going thru our technical service offering and dynamic CI group creation process and we are getting a lot of feedback from our end users that the offering is not viewable thru an Infrastructure CI form. I understand that since t...
Hello Everyone, There was a CI called X in Hyper-V-Server with serial number 123, And another CI in windows server class having CI name X with different serial number 456. Now we trying to import data using Integration hub for windows class having X ...
Hello, I got a question from our team managing our AWS environment. We are working on implementing the AWS service graph connector. They are worried that running a discovery against our accounts and instances could cause performance issues. Is there ...
I am seeing a record where the Created time is a day later than the Update time, and the Created By, Updated, and Updated by fields are empty. Based on what I think those fields are supposed to represent, how could those fields ever be in that state?
I do not want to allow user to press order now until one of the field in catalog item is populated.I am struggling in client script where I have to only allow users to press order now until few fields gets populated.How can I do that?
