Retire Configuration Items Subflow not updating Operational Status to retired

NarayanaParella
Tera Contributor

Dear Team, Does Anyone find that 'Retire Configuration Items' Subflow not updating the Operational status 

6 REPLIES 6

NarayanaParella
Tera Contributor

Thank you Tony. Ya, we were not Archiving or Deleting any Cis. Now we are seeing some Cis were rediscovered after retirement and saw the Ci recent Discovery date is current but Operational Status is try to be updated to Operational but some job / Rule updating operation status back to Retired. Please find a Ci history attached below.

ramyashree1
Tera Contributor

Hi Narayan, I tried replacing the condition by using operational status instead of lifecycle status . Also having defined custom definitions did not help. So we created a custom BR and to make it back to operational you might need a reversal BR.