How to hide variables on widgets
I marked a few variables inactive on the portal and admin side, but it is still showing on my widgets tab. how to hide from there.(example project size)Attached is the screenshot for reference Thanks
Forum Posts
REST API GET method
I am integrating my lower instances with PROD to get the Business Application data.Now, all I need is just two fields data - name & number.But currently I am getting around 200+ fields data for each record which is not needed.Secondly, I am getting j...
Resolved! Users cannot see the service graph connector "cmdb integrations dashboard"
When shared to a user an issue stating acl looking into it they need import_admin etc is their any way to share the dashboard with out having to give that level of accesswith that being said could a scheduled job report be able to show the data or wo...
Resolved! Service Graph Connector Test 20 load records error
Getting the following error when trying to load the data source any ideas? MID Server reported error: SQLState: nulljava.sql.SQLException: com.microsoft.sqlserver.jdbc.SQLServerException: Read timed out ClientConnectionId:com.microsoft.sqlserver.jdbc...
How to add external custom component to Service Operations Workspace(Washington)
To All ServiceNow Guru's and @Brad Tilton We have few external custom component for our scoped application.We developed them when there was no presence of SOW in ServiceNow.We have added our components in Agent Workspace through related item by confi...
Need to display configuration items based on Category that is in another language in Service Portal
I have a reference qualifier on the report producer variable for my configuration item [cmdb_ci] as follows: javascript:new getCIforIncidentRecordPorducer().getCI(current.variables.category.getDisplayValue()); My categories are set up for two l...
Guide / Steps for Uninstalling MID Server Agent on Windows and Removing the Entry from the Instance
Uninstalling a MID Server on WindowsThe MID Server runs as a standalone service. It can be removed easily to accommodate such tasks as redeploying the MID Server to another host system or changing the unique name of a MID Server when deploying multip...
Resolved! about CSDM
According to CSDM, Application Service seems to be related to Technical Service Offering and Business Service Offering, But I couldn't find any related settings when looking at the actual Offering record or Application Service record(cmdb_ci_service_...
CSDM Diagram for Desktop Software
In the "CSDM Data Model Examples" deck, found on NowCreate, I'm looking at slide 40.Is anyone or everyone registering INCs this way?I like the idea, but don't know if I understand it well yet.Here's my use case:Caller is experiencing an Outlook issue...
Service Graph Connector for Microsoft SCCM - Completing successfully but there is a database error
We have the Service Graph Connector for Microsoft SCCM running successfully (all import jobs complete successfully in transform history) and the SCCM JDBC Connection Credentials test successfully but on the database server there are "Logon error for ...
Getting undefined values when I am triggering for event ?
Hi Everyone,when user goes on legal hold, then user is not eligible for purchase, then I need to trigger a email. But I am getting undefined values and not able to trigger email, when I am trying to using Info messages.Script: (function executeRule...
Duplicate CIs and IRE
Hi Community,The IRE checks on duplicate CI's using the Identification rules. If a duplicate CI is found a de-duplication task is created. Processing this de-duplication task is dependent of 2 properties: Skip duplicates and Duplicate threshold (defa...
Resolved! How to show variables from request item table with out the use of a report
I am viewing the standard list table for requested items [sc_req_item_list] (not a report). When I select personalize list I am not seeing the ability to add the columns variables? Is their any way to do this out of box or is their a script involved?...
Linking axonius to snow ?
Axonius is an asset management software used for cyber security of data . Is there a way we can import the asset tables having aws tag id into the cmdb of snow such that field and relationships gets transferred ? is there any approach apart from impo...
Resolved! Discovering applications on servers
Hello all, Do all applications on servers get discovered in ServiceNow during horizontal discovery?orDo you have to manually add runs on:runs relationships?Thank you for your responses.
