ESX Servers have been linked to the Location where the vCenter rather than the physical Location
how can we have the correct physical location tied to the vCenter and ES
Forum Posts
Resolved! What are the day to day activities of CMDB developer/administrator
Hi, I learnt CMDB concept on my own but wanted to know what are the day-to-day activities or responsibilities of CMDB developer or administrator. That would be highly appreciated.
CMDBTransformUtil Usage in Transform Maps when new CI created but no records insert in Object Source
Hi Expert:I was implementing IRE using Transform Maps,in the onBefore and scripts: (function runTransformScript(source, map, log, target /*undefined onStart*/ ) {var cmdbUtil = new global.CMDBTransformUtil();cmdbUtil.setDataSource('UCMDB'); //This is...
CI Relationship Attributes
I'm looking to create relationship between CMDB CIs Business Process and Business Capabilities, which is relatively simple to do, however, in our business architecture concepts, a Business Capability may have more or less relevance to a business proc...
Execlude Service connector credentials for discovery
Currently the Basic auth credentials are used for service graph connector but discovery is also trying to use it during discovery and causing the account to be locked.how do we execlude those credentials from discovery?Note:We need those credentials...
MIDServer updating Field
Hello, everyone!I have the following problem:- Mid-Server updated Operation Status field: - I believe that the 'Asset' updates the field, but both asset and asset field tags are empty:I tried to found the CI in Discovery Schedule, using IPs or CI and...
Custom attributes Vs oob attributes
Hi there, how do we check in service now which how to utilize OOB attributes instead of creating any custom attribute's.
Websphere class Duplicate entry
Hello , We have multiple duplicate entry in WebSphere class with same name, already having Name, class added in CI identifier rule but still WebSphere class creating duplicates with same name.
AWS Cloud resource discovery with MID Server Outside AWS Environment
Hi All,I have requirement to discover only the AWS cloud accounts, subaccounts, resource groups, related tags to resource groups and EC2 VM instances and we want to do without AWS Service graph connector, and we have MID server outside the AWS enviro...
how do i create a router cluster up with 2 members in the cmdb?
Hi, how do i create a router cluster up with 2 members in the cmdb? BRRené
Calculate the duration of incident state changes from on hold
Create a business rule whenever the Incident state changes from On hold to any other state until it gets resolved.I have referred metric_instance table to get the start and end time of on hold state.Whenever the state changes from on hold the busines...
Restrict Asset Creation from CI based on Serial Number
Hi All,In our CMDB Hardware table we have Ci Identifiers as Name+Serial Number for identifying a CI. Due to that Discovery/3rd part Integration is creating CI's with the same Serial Number but different Names which is an expected behaviour. But in AM...
How to access 'memberOf' attribute from AD in field map script
Hi, I'm trying to access 'memberOf' attribute from AD in field map script I've tried with 'memberof' and 'member' in the input[properties] of the data loader and field map script, but nothing is working, any help is appreciated, Thanks
Discovery Horizontal Pattern Sensor Error
The error logs show case: then the error indicates:Script error in sensor: java.lang.IndexOutOfBoundsException: Index 142 out of bounds for length 142Sensor error when processing horizontal pattern -----------------------------Stack:java.base/jdk.int...
Out Of the box
Hello,I have a problem statement from the stakeholder, the stakeholder wanted to know about current out of the box attributes in Technical Service table (CMDB_CI_Service_technical) which should or can be used in Service Offerings table. ( service_off...
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