Robust Transform Map - IdentifierEntrySysId: Unknown

Willie
Tera Expert

We're implementing IRE in our organization and building a testing framework to validate identification rules. As part of this, we're trying to report on entries in the [cmdb_identifier_entry] table based on payloads processed via IRE.

 

In my PDI, when executing IRE through a Robust Transform Map configured via IntegrationHub ETL, the logs show that a match and update occurred. However, the SysId for cmdb_identifier_entry is not returned in the logs—it appears as "unknown", even though the identification rule was triggered.

 

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Interestingly, when I run the createOrUpdate API via a background script, the SysId for the cmdb_identifier_entry is exposed and searchable in the table.

 

Willie_2-1759178331738.png

 

Has anyone encountered this behavior? Is there a known limitation or configuration that affects visibility of the identifier entry SysId in Robust Transform Map logs?
 
Any insights or suggestions would be appreciated. I've attached my notes, logs, and sample data.

 

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