SCCM getting failed

[reddy122]

I am trying to configure the service graph connector. 

I am getting the following error. Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null

I am not using integrated authentication. I am able to discover the host machine. But the JDBC connection keep's on failing.

[AJ-TechTrek]

Hi @reddy122 ,

You can check for below things.

1.Password must be check, it should be correct

2. Update the SCCM Connector from ServiceNow Store.

3. Also refer the below screenshot for credentials, which may help you.

If this will not work, Please raise a case with ServiceNow Support to look into it.

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

[Nicolas_B]

Hello,

I was having also the error "Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null"

After looking at other community messages, I tried revalidate the mid, rekey etc but it was not working.

Finally, after looking at the MID server logs, I could see an SQL error due to a table used in the SQL query not available for my SCCM user.  Usually, these errors are visible in the ServiceNow console and in the progress worker but here strangely, it was not visible.   

Fixing the SQL query fixed the issue for me.