SCCM Graph Connector - Changing from cmdb_ci_computer to cmdb_ci_pc_hardware as main Mapping

[MateoBilandzija]

Hi our Customer would like to reach on specific configuration. He would like to have all devices what are specific from the SCCM Client Import be targeted into the cmdb_ci_pc_hardware instead of cmdb_ci_computer table. Does anybody would have a recommendation what to do. Because its not possible to change the OOTB Mapping from Computer Class.

Reclassification Rule?

[AJ-TechTrek]

Hi @MateoBilandzija ,

There is no issue of changing the OOB mapping to required class mapping in Service Graph Connector, You can use the ETL hub to modify this.

then you need to modify the mapping using the ETL-hub.

below links will help you in this.

https://www.youtube.com/watch?v=YvsCY0M7JLw

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/integrationhub/task...

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

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[luffy3478]

Changing the class is not recommended. Things might break now or in the future.

Second thing is I don't see any extra fields in the Personal computer table

[MateoBilandzija]

I understand the circumstance that there are jo differences between the personal computer and the computer class but when you want to do retirement defintions within the data manager and want to filter based on the class then you cant identify what you want to mass update

[luffy3478 · Accepted solution]

you can use chassis type or some other custom field to easily identify.

 you have to verify how assets are created. in future if you pull software data using some OOB integration. if it fails reverting back is difficult