We recently started POC on implementing Netflow connector and data is being populated as expected but when we get to the Service Mapping with traffic-based discovery turned on, we are not seeing the connections being pulled into the map. Looking up t...
Hello All , We wanted to integrate Servicenow cmdb with solarwinds , Can you let me know the ways we can implement this? We don't want to go with service graph connector as we need license. Please let me know if anyone has done similar integration w...
Hi All, The Management view in the CMDB workspace not showing the data reflected till date,It is showing the data till October 8th and nothing after October 8thHow to fix the issue.
In ServiceNow we have done the direct Microsoft integration and now there is an ASK for SCCM integration.So, I want to know if it's still required to integrate SCCM with ServiceNow
I'm developing a policy to automatically archive Configuration Items (CIs) that meet specific criteria, including retirement over two years ago. However, I'm unable to locate a 'retired_date' or similar field in the Condition Filter to create a condi...
Hello, We have implemented a Service Graph Connector integration in CMDB and have a requirement to set the 'Environment' field value to 'Production' only while inserting/creating the record. Later if the 'Environment' field value is manually updated,...
I have to import the user last check-in / last login information from service graph Intune to ServiceNow. Appreciate your help in advance !
We have a requirement to discover and populate APIs in cmdb, any idea how we can do this.Is there any out of the box patterns or plugins we can use for this.
Currently, the highest reoccurrence is monthly, but that would overwhelm my clients. Can we set them to yearly as we can with a Data Certification?Thanks!
Hello Community, We are looking for a Senior ServiceNow ITSM + ITOM Implementation specialist to work with us on projects with minimum 5+ years of experience. Must be local to the United States and eligible to work in the US. Remote work is OK. If in...
Hello, I have this error when I try to insert discovery credentials for window on my developer instance: "Error MessageAction Aborted: Password value cannot be saved due to technical issue. Please see KB1296997 for help." Is there a solution about...
We are facing an issue across all environments where the CMDB Dashboard and CMDB Workspace display duplicate CI records, but the “Remediate Duplicate Tasks” table remains empty. Additionally, in the “CMDB Health Result” table, CI records are shown wi...
Hi All,I need to calculate the sum of outages duration calculation for an incident to be populate dotation type custom field on Incident form for example INC0001234having 3 outages likeOUT000123 - outage duration 1 day 1 hour 10 mins OUT000124 - outa...
I'm looking at deploying a new MID server (in AWS) and was trying to find any documentation that might be able to guide me in terms of using Windows Server 2022 in GUI mode or in Core mode. I'd like to use Server Core if possible, but looking for som...
A healthy CMDB is not just about having some data — it’s about having the right data for the right class of Configuration Items (CIs) at the right time. In this post, I want to explore a powerful but often under-leveraged concept in ServiceNow CMDB...