Seeking an Approach to Manage Dependent CIs Aligned with ServiceNow IRE Best Practices
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
Hello Everyone,
Hope you all are doing well!
We have a requirement to replace the custom Business rule functionality that checks if a corresponding Network Adapter (NIC) and IP Address record already exist for the current Configuration Item (CI). If they do not exist, the script creates the necessary cmdb_ci_network_adapter and cmdb_ci_ip_address records, linking them to the current CI.
We are looking for an approach aligned with ServiceNow’s Identification and Reconciliation Engine (IRE) framework best practices.
If anyone has any prior experience working with IRE, your insights would be greatly appreciated.
Thank you in advance.
0 REPLIES 0