Server patch schedule - "cmdb_ci_server.schedule.schedule" vs. "cmdb_ci_server.maintenance_schedule"

magnushedlu
Tera Guru

Hi,

 

On CI´s such as computers there are one field for "Schedule" and one for "Maintenance Schedule" that both reference the same table but the later have a condition for "type=maintenance".

What is the practical difference of these two fields for a specific CI? Do the fields matter from Change conflicts etc? Do they have any impact for when doing "Change - Maintenance Schedules"?

 

We are looking for the best way to document when each server is undergoing monthly patching and we assume that one of these two fields would be a good way of doing that. Do you agree?

2 REPLIES 2

swapnali ombale
Kilo Sage

Hi @magnushedlu 

 

cmn_schedule_maintenance:- 

schedule during which maintenance may be performed on specific CI'S.

cmn_schedule:-

schedule during which changes may be performed.

With type 'Maintenance'

specifies time periods where change management activities are allowed. A schedule containing maintenance schedule entries cannot also contain blackout schedule entries.

 

 If you create a schedule of type maintenance and save the record, a UI policy hides the Type field from the form. To view or change the value for the Type field, view the list of schedules rather than the schedule form and add the Type column if necessary. You can double-click the cell for the value in the Type column and modify from the list view.

please refer the below link

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/time/task/t_Define...

If my answer solves your problem mark it as correct or mark helpful if it helps you anyway

Thx. But this was not the answer to my questions really.