Business Application - Refers to a type of Configuration Item (CI) that represents a software application or system used to support business processes. It contains key details about the application, including its attributes, relationships, ownership, dependencies, and lifecycle status. Example: Facets, SAP,
Application Service: It can include components such as: APIs, database, microservices, web services, or backend processing services.
- API Services
- Web Application Services
- Data & Database Services
- Cloud & Infrastructure Services
- Messaging & Communication Services
- Security & Compliance Services
Configuration Items examples: Linux Server, Windows Server, ESX Server, Citrix Netscaler, Solaris Server, MongoDB Instance, AIX Server, Oracle Instance, MSFT SQL Instance, Server
