servivcenow developer

Navya Madala
Tera Contributor

Which one of the following service catalog record may serve as a container for the multiple requested items?
catalog order

requested items

service catalog task

service request

could some help me with answer

3 REPLIES 3

PrashantLearnIT
Giga Sage

Service Request is the answer

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Prashant Kumar
ServiceNow Technical Architect


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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Navya Madala 

 

The answer is Service Request.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Navya Madala 

The correct answer is Service Request.

A single service request (sc_request) contains multiple RITMs.

 

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra