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‎02-04-2025 01:44 AM
Which one of the following service catalog record may serve as a container for the multiple requested items?
catalog order
requested items
service catalog task
service request
could some help me with answer
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‎02-04-2025 01:47 AM
Service Request is the answer
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
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‎02-04-2025 01:48 AM
The answer is Service Request.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-05-2025 09:32 PM
Hello @Navya Madala
The correct answer is Service Request.
A single service request (sc_request) contains multiple RITMs.
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra