SNMP OID Classification Updates

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PG_PG
Tera Contributor

‎10-18-2023 10:36 PM

New to ServiceNow and on the latest Vancouver release, however noticed quite a lot of SNMP OID Classification models for a range of vendors missing.

 

Are we really expected to just add all the missing models we have in our environment and there is no lists updated by ServiceNow anywhere?

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Jason82
Tera Guru

‎10-28-2023 09:34 AM

Yes, you have to add the missing OIDs if you want the devices the be classified successfully. I have noticed that ServiceNow does update the table via release upgrades/patches and the Discovery and Service mapping Patterns plugin but I don't know the update frequency.

 

If you view the SNMP OID Classifications [discovery_snmp_oid] table and add the column named "Application", you should be able to determine if it was from a release or plugin.

 

Jason82_0-1698510719284.png

 

Here is a related question with a response from @doug_schulze explaining the issues of keeping the OID table up to date.

 

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Jason82
Tera Guru

‎10-28-2023 09:34 AM

Yes, you have to add the missing OIDs if you want the devices the be classified successfully. I have noticed that ServiceNow does update the table via release upgrades/patches and the Discovery and Service mapping Patterns plugin but I don't know the update frequency.

 

If you view the SNMP OID Classifications [discovery_snmp_oid] table and add the column named "Application", you should be able to determine if it was from a release or plugin.

 

Jason82_0-1698510719284.png

 

Here is a related question with a response from @doug_schulze explaining the issues of keeping the OID table up to date.